Highly organized Director's Assistant serves as primary point of contact and liaison to support strategic communications, organizational strategy and special projects with tact and diplomacy. Takes initiative, multitasks and adapts to shifting priorities to function independently and performs successfully in high volume settings. Proven experience coordinating wide variety of projects, functions and program components to complete activities and deliver timely services.
Work History
Executive Director's Assistant
UNM Medical Group
Albuquerque, NM
2017 - Current
Manage administrative functions, including complex calendar management with focus on proper allocation of executive availability.
Oversees and administers the day-to-day activities of the administration office; develops policies, procedures, and systems, which ensure productive and efficient office operation.
Provides assistance and support in problem solving, project planning and management, and development and execution of stated goals and objectives.
Serves as a primary point of direct administrative contact and liaison with other offices, individuals, and external institutions and agencies on a range of specified issues.
Collecting and analyzing data to help organization make informed decisions regarding value-based contracted agreements for Medicare and Medicaid.
Provide support in risk management reporting, gaps-in-care reporting, chart reviews in our EMR, electronic attestation reporting, and validation of said reports.
Administrative Assistant Southwest Region
Quest Diagnostics
Albuquerque, NM
2012 - 2017
Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance in support of the NM executive management team.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data, supporting New Mexico and Arizona Sales Teams.
Chaired community service committee and served as co-chair or member of safety committee, peer-review committee, and service recognition committee.
Confidential file management, record retention, and inventory.
Marketing Administrative Coordinator
Quest Diagnostics Lab, Formerly S.E.D. Medical Lab
Albuquerque, NM
2010 - 2012
Responsible for creating and publishing materials for Marketing department, new account setups, and responding to client inquiries.
Designed reports, graphs, and charts, and produced documents for Leadership Council, Managers and other staff members as requested.
Demonstrated specialized knowledge in Medical Laboratory Service Agreements and Forensic Toxicology Service Agreements, ensuring potential clients were compliant with The Stark Act, 42 U.S.C. § 1395nn.
Organized and participated in regional Health Fairs.
Human Resources Assistant
Quest Diagnostics Lab, Formerly S.E.D. Medical Lab
Albuquerque, NM
2008 - 2010
Provided administrative support for HR Director and HR Department – ensuring a professional and responsive office environment, dealing discreetly with sensitive and confidential information.
Coordinated new hire activity, ensuring proper documentation was current and accurate for all personnel files.
Collaborated with Hospital Human Resources staff to conduct new hire orientation seminars.
Tracked various statistics and kept detailed records to support human resources department.
Epic Center and Escrow Processor
First American Title Company
Albuquerque, NM
2003 - 2007
NM Real Estate Broker
D2L Properties/Coldwell Banker Legacy
Edgewood, NM
2004 - 2006
Education
Bachelor of Arts - Management Information Systems
The College of Santa Fe
Santa Fe, NM
Certification - Business Analytics
Central NM Community College
Albuquerque, NM
Skills
Advanced MS Office Suite
undefined
Timeline
Certification - Business Analytics
Central NM Community College
Bachelor of Arts - Management Information Systems
The College of Santa Fe
NM Real Estate Broker
D2L Properties/Coldwell Banker Legacy
2004 - 2006
Epic Center and Escrow Processor
First American Title Company
2003 - 2007
Human Resources Assistant
Quest Diagnostics Lab, Formerly S.E.D. Medical Lab
2008 - 2010
Marketing Administrative Coordinator
Quest Diagnostics Lab, Formerly S.E.D. Medical Lab