Summary
Overview
Work History
Education
Skills
Timeline
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Laurie Galovic

Honolulu,HI

Summary

Dynamic professional with a proven track record in security and sales, excelling in roles at Securitas Security Services USA and Lowe's. Skilled in electronic surveillance and superior customer service, I have consistently exceeded sales quotas and enhanced safety protocols. My expertise in conflict de-escalation and strategic sales planning has driven success and client satisfaction.

Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

24
24
years of professional experience

Work History

Security Officer

Securitas Security Services USA
06.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Examined doors, windows and gates to verify security.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

Appliances Sales Specialist

Lowe's
01.2017 - 09.2022
  • Addressed customers with positivity and professionalism, guiding towards ultimate purchase decision with balance and deliberation.
  • Assessed customer satisfaction with regular post-purchase check-ins.
  • Sold record breaking numbers of Lowe's extended warranties & installations.


Outdoor Power Equipment Specialist

Lowe's
10.2008 - 01.2017
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed accounts to retain existing relationships and grow share of business.

Legal Secretary

Law Office of Carol Bren
01.2001 - 01.2004
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Scheduled and made appointments for attorney.
  • Filed documents with courts on behalf of attorney.
  • Screened telephone calls and forwarded to appropriate departments.
  • Answered and directed calls using multi-line switchboard.
  • Researched and identified legal precedents and statutes.

Education

High School Diploma -

Sedro Woolley High School
Sedro-Woolley, WA

Skills

  • Visitor tracking
  • Electronic surveillance
  • Premises patrol
  • Stationary surveillance
  • CCTV surveillance
  • Superior customer service
  • Security guard license
  • Physical fitness
  • Conflict de-escalation
  • Conflict resolution techniques
  • CCTV monitoring
  • Interior and exterior patrol
  • Emergency evacuation procedures
  • Alarm monitoring
  • Report writing
  • Complex Problem-solving
  • Detail-oriented
  • High level of integrity
  • Criminal law knowledge

Timeline

Security Officer

Securitas Security Services USA
06.2024 - Current

Appliances Sales Specialist

Lowe's
01.2017 - 09.2022

Outdoor Power Equipment Specialist

Lowe's
10.2008 - 01.2017

Legal Secretary

Law Office of Carol Bren
01.2001 - 01.2004

High School Diploma -

Sedro Woolley High School
Laurie Galovic