Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laurie Garza

Houston

Summary

Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Access Coordinator

Advanced Diagnostics Hospital
02.2024 - Current
  • Coordinated patient scheduling to optimize clinic workflow and reduce wait times.
  • Managed insurance verification processes to ensure accurate patient coverage and minimize delays.
  • Assisted patients with registration procedures, providing clear guidance on required documentation.
  • Utilized electronic health record systems for data entry and retrieval, enhancing information accuracy.
  • Resolved patient inquiries promptly, improving overall satisfaction and trust in services provided.
  • Collaborated with team members to implement process improvements for enhanced operational efficiency.
  • Contributed to a positive work environment by providing support and assistance to colleagues during peak periods or staff shortages.
  • Maintained strict adherence to HIPAA regulations while managing confidential patient information throughout various stages of care.
  • Provided compassionate service to patients and their families during difficult times, addressing concerns promptly and offering assistance as needed.
  • Greeted and assisted patients with check-in procedures.
  • Verified patient insurance eligibility and entered patient information into system.
  • Provided excellent customer service to patients and medical staff.

Medical Assistant

Remix Medical
10.2022 - 09.2023
  • Assisted healthcare providers in patient examinations and treatments.
  • Managed patient scheduling, ensuring efficient use of clinic resources.
  • Maintained accurate patient records using electronic health record systems.
  • Supported front desk operations by greeting patients and answering inquiries.
  • Prepared examination rooms, ensuring compliance with safety protocols.
  • Conducted basic laboratory tests and processed specimens for analysis.
  • Coordinated communication between patients and healthcare team members.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.

Education

High School Diploma -

Jesse H. Jones H.S
Houston, TX
06-2006

Skills

  • HIPAA compliance
  • Strong organization
  • Patient registration
  • Insurance verification
  • Multitasking and organization

Certification

  • CMA - Certified Medical Assistant

Timeline

Patient Access Coordinator

Advanced Diagnostics Hospital
02.2024 - Current

Medical Assistant

Remix Medical
10.2022 - 09.2023

High School Diploma -

Jesse H. Jones H.S

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