Laurie Graham
WINDHAM,ME
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager and ambitious to start a new career.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Soldering Specialist
American Rheinmetall Munition
09.2024 - Current
- Improved product quality by identifying and repairing soldering defects on electronic components.
- Inspected parts and components for defects in soldering process.
- Selected and operated shielded metal arc and gas metal arc welding equipment.
- Evaluated and tested various soldering materials for accuracy.
- Welded metal components in vertical, overhead and flat positions.
- Maintained safety by wearing protective equipment, staying alert and following procedures.
- Inspected assemblies using microscopes and magnification aides to verify quality and durability.
Office Assistant
Old Dominion Freight
10.2023 - 09.2024
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Coordinated and scheduled meetings and appointments.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Compiled and analyzed data to produce reports.
Cable Department Lead
Jotul North America
07.2022 - 09.2023
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with Team Leads of other departments to maintain transparency.
- Oversaw efficient inventory stocking and supply rotation.
- Delegated and prioritized tasks based on upcoming department projects.
- Built cable/wire harnesses for propane stoves. Tested stoves to ensure the integrity of the lines.
- Quality assurance checks to ensure maximum level of efficiency.
Manufacturing Specialist
American Rheinmetall Munition
07.2021 - 05.2022
- Examined incoming materials and compared to documentation for accuracy and quality.
- Inspected products and machines to maintain quality and efficiency.
- Contributed ideas for process improvement projects aimed at increasing throughput rates or reducing material costs without compromising product quality.
- Organized work to meet demanding production goals.
- Reviewed production schedules and streamlined processes.
- Read worker logs, product processing sheets or specification sheets to verify records adhered to quality assurance specifications.
Manufacturing Specialist
Enercon Technology
09.2018 - 06.2021
- Inspected products and machines to maintain quality and efficiency.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Organized work to meet demanding production goals.
- Reviewed production schedules and streamlined processes.
- Inspected finished products for quality and adherence to customer specifications.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Office Manager
Modern Woodmen Fraternal Financial
10.2007 - 05.2018
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and stocking and shipment receiving
- Contact doctors or medical professionals to request records, check on status of requested records, schedule medical visits to determine eligibility for policies,
- Maintained computer and physical filing systems.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Answered multi-line phone, field and screen all calls and walk-ins, handle client requests/complaints all the way through to resolution.
- Data entry, process all paperwork/e-files, create PowerPoint presentations for management.
- Proficient in multiple computer software programs.
- Assist all agents with scheduling of appointments, ordering supplies for office, accounts payable/ receivable, created and maintained office budget for travel expenses, supplies and advertising.
- Organization and implementation of daily/weekly projects or daily tasks as needed, file all pertinent and confidential paperwork with the Home Office such as recruiting fairs, travel reimbursements, seminars, and event booths.
Education
Associate of Applied Science - Office Supervision And Management
Andover College
03.1997
Skills
- Written Communication
- CRM Software
- Customer Relations
- Office Supplies and Inventory
- Clerical Support
- Excellent Multitasking Abilities
Certification
Eptac Hand Soldering Operator Certification
Timeline
Soldering Specialist
American Rheinmetall Munition
09.2024 - Current
Office Assistant
Old Dominion Freight
10.2023 - 09.2024
Cable Department Lead
Jotul North America
07.2022 - 09.2023
Manufacturing Specialist
American Rheinmetall Munition
07.2021 - 05.2022
Manufacturing Specialist
Enercon Technology
09.2018 - 06.2021
Office Manager
Modern Woodmen Fraternal Financial
10.2007 - 05.2018
Eptac Hand Soldering Operator Certification
Associate of Applied Science - Office Supervision And Management
Andover College
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