Laurie Higgins

Receiving Associate

Home Depot

02.2018 - 12.2024

Unloaded pallets and deliveries and organized products in warehouse.
Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
Organized storage areas to optimize materials movements and minimize labor hours.
Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
Facilitated smooth transitions between shifts with clear communication regarding completed tasks, outstanding responsibilities, or notable issues within the receiving department.
Boosted overall warehouse productivity by collaborating with team members on various tasks such as unloading trucks, sorting products, and updating inventory systems.
Assisted in maintaining a safe work environment by participating in routine inspections or audits within the receiving area to identify potential hazards or areas of concern.
Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Supported company compliance efforts by adhering to relevant regulations, guidelines, or best practices in all aspects of the receiving process.
Enhanced warehouse efficiency by accurately processing incoming shipments and promptly updating inventory records.
Contributed to a positive work culture within the receiving department by actively participating in team meetings, training sessions, or other group activities.
Bolstered overall warehouse performance by routinely cross-training in other departments to develop a comprehensive understanding of company operations and support colleagues as needed.
Recorded regular progress and issues with products.
Increased accuracy in inventory management with meticulous record-keeping of received products, quantities, and associated documentation.
Minimized errors in shipment documentation with thorough verification of packing slips, invoices, and purchase orders.
Expedited order fulfillment by thoroughly inspecting received goods and swiftly directing items to appropriate storage locations.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Inspected merchandise and sent damaged pieces for repair before shipment.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Communicated with vendors and suppliers to verify timely delivery of goods.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Moved shipment materials to and from designated areas using lift and hand trucks.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Processed required paperwork to expedite handling of shipped and received goods.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Sorted and delivered materials to different work areas and staff.
Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Utilized forklift or pallet truck to load, unload, transport and store goods.
Compared shipping orders and invoices against contents received to verify accuracy.
Handled day-to-day shipping and receiving overseeing more than Number packages per day.
Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Partnered with representatives from different carriers to arrange materials shipments.
Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Equipment trainer for all new hires

Receiving Manager

Lowes Home Improvment

09.1999 - 08.2011

Unloaded, sorted and stored incoming merchandise.
Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
Managed shipping and receiving team, overseeing training, schedules and work assignments.
Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
Coordinated logistics operations including scheduling truck deliveries and managing dock appointments efficiently.
Gathered and processed merchandise returns.
Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Sales Associate

VF Outlet

05.1992 - 08.1999

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.

Summary

Overview

Work History

Receiving Associate

Receiving Manager

Sales Associate

Education

High School Diploma -

Skills

Timeline

Receiving Associate

Receiving Manager

Sales Associate

High School Diploma -

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