Laurie Holmberg
Centreville,VA
Summary
Currently seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Also, hardworking and passionate job seeker with strong organizational skills eager to secure a position to help achieve company goals.
Overview
40
40
years of professional experience
Work History
Kindergarten Instructional Assistant
Fairfax County Public Schools
Centreville, Virginia
08.2012 - Current
- Assisted with school field trips and special events by collecting permission slips and payments.
- Helped teacher prepare instructional material and displays.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
- Prepared reports and maintained administrative records.
- Graded and provided feedback on assignments.
- Maintained and operated classroom equipment to maximize use and lifespan.
- Conducted weekly review sessions to help students engage in lessons.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Collaborated with instructors to develop engaging lesson plans.
- Took part in professional development workshops to boost skills.
Office Manager/HR Business Partner
Innovative Contracting, Inc
Centreville, VA
10.1996 - 11.2020
- Enhanced team workflows and employee job satisfaction by coordinating communication between owner and employees.
- Managed full cycle of hiring, and onboarding new employees.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Developed and delivered special events for company employees.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Devised hiring and recruitment policies for 10 employee company.
- Liaised between multiple business divisions to improve communications.
- Established company medical/dental/retirement plans.
- Collaborated with various vendors on accounts receivables.
- Completed employee payroll.
- Provided state and federal tax information.
Customer Service/Account Manager
Fairfax Radiological Consultants
Merrifield, VA
01.1991 - 05.2004
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Followed through with client requests to resolve problems.
- Supervised employees and assessed performances to determine training needs.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Took ownership of customer issues and followed problems through to resolution.
- Kept accurate records to document customer service actions and discussions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education Coordinator
Creative Hairdressers
Merrifield, VA
06.1984 - 12.1990
- Scheduled educational activities, lectures and departmental events to drive mission and values.
- Tracked educational program progress to identify strengths and opportunities within company.
- Established and updated objectives and tools for overall program enhancement.
- Checked on instructor lessons and communication in order to assess quality of education and assistance offered to employees.
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Represented educational program at meetings and conferences to serve as subject matter liaison for array of services.
Customer Service
Erols Video Club
Springfield, VA
01.1983 - 06.1984
- Helped customer inquiries, answering questions and offering insight into movie video rentals.
- Collected fees and explained rental agreements.
- Organized and shelved all returned videos and video equipment.
- Assisted with employee engagement activities to cultivate team work experiences.
- Worked with management on marketing techniques.
Education
Associate of Science - Human Relation/Psychology
Northern Virginia Community College
Annandale, VA05.1986
Skills
- Positive Interactions
- Curriculum Implementation
- Observations and Assessments
- Life Skills Instruction
- Behavior Modeling
- Instructional Assistance
- Human Resources Policy Implementation
- Benefits Administration
- Policy Development
- Work Authorizations
- Candidate Research
- Recruitment Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Fall seven times; stand up eight.
Japanese proverb
Timeline
Kindergarten Instructional Assistant
Fairfax County Public Schools
08.2012 - Current
Office Manager/HR Business Partner
Innovative Contracting, Inc
10.1996 - 11.2020
Customer Service/Account Manager
Fairfax Radiological Consultants
01.1991 - 05.2004
Education Coordinator
Creative Hairdressers
06.1984 - 12.1990
Customer Service
Erols Video Club
01.1983 - 06.1984
Associate of Science - Human Relation/Psychology
Northern Virginia Community College