Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Laurie Jones

Rexburg,ID

Summary

Managing the development and execution of representation contracts, purchase agreements, closing statements, deeds and leases for the last 14 years. a dedicated professional capable of exceeding goals, retaining customers and maintaining a strong reputation for customer satisfaction. Reliable professional offering top-notch sales expertise, customer service skills and relationship-building strengths. Conscientious with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Great team player comfortable thriving in competitive, fast-paced environments. Polished in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities. Years of experience in advocacy and volunteer work at the Family Crisis Center.

Overview

22
22
years of professional experience

Work History

Sales Associate

Carpet Direct
REXBURG, ID
04.2017 - Current
  • Maintained organized, presentable merchandise to drive continuous sales
  • Maintained records related to sales, returns and inventory availability
  • Tracked stock using company inventory management software
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
  • Answered customer questions regarding any concerns or details to their transactions
  • Answer phone calls, handle payments, help with payroll, set up appointments
  • Engaged with customers to effectively build rapport and lasting relationships

Real Estate Agent

Century 21 High Desert
Rexburg, United States
12.2005 - Current
  • Negotiated, facilitated and managed real estate transactions
  • Advertised client properties on websites, through social media and in real estate guides
  • Guided clients from beginning to end of home buying process in choosing right property
  • Acted as liaison between buyers and sellers to ensure positive experiences for both parties
  • Presented purchase offers to sellers for consideration
  • Maintained connections with clients to encourage repeat business and referrals
  • Generated listings for sales and rental properties through cold calls and referrals
  • Coordinated appointments to show marketed properties
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
  • Maintained high referral rates and exceptional feedback from previous clients
  • Increased customer satisfaction ratings by addressing issues effectively for speedy resolution

Education

Associate of Arts - General

Byu-Idaho
Rexburg
04.1993

Real Estate License - Real Estate

Eastern Idaho Technical College
Idaho Falls, ID
10.2005

Skills

  • Outgoing personality
  • Cash handling accuracy
  • Sales expertise
  • Active listening
  • Customer- and service-oriented
  • Medical Terminology
  • Excellent communication skills
  • Client account management
  • Negotiations
  • Computer skilled in Excel, Q Floors, Microsoft Word, Skyslope, Navica MLS, and Docusign
  • Results-oriented

Affiliations

  • President of the Board for the Family Crisis Center since 2016
  • Board member for the Family Crisis Center since 2014
  • Member of the Upper Valley Realtor Association since 2005
  • Member, National Association of Realtors, 2005 to Current

Timeline

Sales Associate

Carpet Direct
04.2017 - Current

Real Estate Agent

Century 21 High Desert
12.2005 - Current

Associate of Arts - General

Byu-Idaho

Real Estate License - Real Estate

Eastern Idaho Technical College

Similar Profiles

CREATE PROFILE
Laurie Jones