LAURIE KALMBACH
Retail Manager
Perrysburg,OH
Summary
Dynamic operations management professional with a proven track record in driving profitability, optimizing workflows, and enhancing customer satisfaction. Expertise in team leadership, employee development, and budget management, complemented by strong analytical and communication skills. Adaptable in fast-paced environments while fostering a collaborative team culture. Committed to continuous learning and growth, ready to contribute positively to organizational success in the next career opportunity.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Store Manager
Gabe*s
10.2024 - 05.2025
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and supervision of 35=45 associates
- Implemented effective strategies to drive sales growth and achieve revenue targets on a consistent basis. Store achieved all but one of yearly metrics, including sales over plan 2.5%.
- Analyzed sales data and market trends to identify opportunities for product assortment optimization
- Ensured compliance with company policies, procedures, and safety regulations at all times
Assistant Manager
Gabe*s
12.2020 - 09.2024
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Supervised and trained a team of 35 employees, providing guidance and support to maximize productivity
- Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
Selling Business Manager
Dillard's, Inc.
08.2018 - 12.2020
- Responsible for customer service, maintenance, merchandising, and driving sales for the lingerie department as well as training, coaching and evaluating 4 lingerie team members.
- Achieved goal for 2 out of 3 lingerie events.
- Achieved sales goals 6 of 8 months.
Visual Merchandise Coordinator/Selling Supervisor
Elder-Beerman
09.2015 - 08.2018
- Responsible for driving sales through coaching to high customer service standards, store opening and closing duties, cash handling, sale sets, processing merchandise for selling floor.
- Visual responsibilities include driving sales through creating impactful displays, following visual calendar and directives, partnering with store team to create a pleasing shopping environment for our customers.
- Arranged consistent shelves, bins, and racks at 3 locations by following established planograms.
Visual Manager
Macys
10.2005 - 02.2015
- Created impactful displays throughout all families of business.
- Uphold consistent standards in regard to fixturing and merchandise placement.
- Partnered with merchandise manager on floor moves and workload planning.
- Worked in partnership with members of the executive team and store associates to achieve store goals and create a magical shopping experience for our customers.
- Increased visual impact and sales 3% through optimal arrangement of mannequins, fixtures, walls and tables.
Education
Interior Design - interior design
05.1984
Skills
- Customer service
- Analysis skills
- POS systems
- Policies and procedures
- Documentation and reporting
- Microsoft windows and office
- Organizational skills
- Verbal and written communication
Certification
Driver's License
Timeline
Store Manager - Gabe*s
10.2024 - 05.2025
Assistant Manager - Gabe*s
12.2020 - 09.2024
Selling Business Manager - Dillard's, Inc.
08.2018 - 12.2020
Visual Merchandise Coordinator/Selling Supervisor - Elder-Beerman
09.2015 - 08.2018
Visual Manager - Macys
10.2005 - 02.2015
Institute of Merchandising And Design - Interior Design , interior design