Laurie Kees
Lorena,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Coder Associate
Baylor Scott & White
01.2017 - Current
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Delivered consistent results under pressure by prioritizing tasks effectively during periods of high workload or tight deadlines.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Verified signatures and checked medical charts for accuracy and completion.
- Followed up with medical staff regarding missing information in patient records.
Patient Service Specialist
Baylor Scott and White
01.2016 - 01.2017
- Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
- Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.
- Adapted quickly to changing policies or procedural updates within the clinic, maintaining consistent levels of efficiency and accuracy in daily tasks.
- Managed high call volumes by efficiently triaging incoming requests to appropriate departments or personnel.
- Kept waiting areas clean and organized, creating a welcoming environment for patients during their visit.
- Provided exceptional customer service, resolving patient complaints promptly and professionally.
Education
High School Diploma -
West High School
West, TexasNo Degree - CPC Certified
AAPC
2233 S Presidents Drive Suite F Salt Lake City, Ut07-2025
Skills
- Medical terminology
- Workflow management
- Clinical documentation
- ICD-10 coding
- Epic systems
- Certified professional coder (CPC)
Certification
- CPC - Certified Professional Coder
Timeline
Coder Associate
Baylor Scott & White
01.2017 - Current
Patient Service Specialist
Baylor Scott and White
01.2016 - 01.2017
High School Diploma -
West High School
No Degree - CPC Certified
AAPC
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