Plants
Laurie Kicklighter
Savannah,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Language
Work History
Lead Scan Coordinator
Kroger
01.2022 - Current
- Ensured seamless integration of new technology systems into existing workflows by providing training support for staff members as needed.
- Coordinated with department managers to ensure proper execution of pricing updates and sales promotions.
- Implemented quality control measures for accurate tagging and labeling of products throughout store.
- Identified areas of improvement within scanning process, implementing innovative solutions to enhance efficiency and reduce costs.
- Developed effective communication channels between departments, fostering collaboration on planogram changes and pricing initiatives.
- Resolved scanning issues promptly, maintaining smooth workflow in front-end operations.
- Conducted regular audits to maintain accurate pricing information, minimizing errors and customer complaints.
- Organized efficient work schedules for scan coordinators to optimize coverage during peak business hours and minimize overtime costs.
- Enhanced team productivity by implementing efficient scanning processes and strategies.
- Maintained up-to-date knowledge company policies, state regulations, and industry best practices related to pricing compliance.
- Managed price change workload effectively, ensuring timely completion of all tasks within deadlines.
- Monitored sales events for accuracy in scanning and signage, maintained current knowledge of weekly ad items verified pricing integrity.
- Sorted, logged distributed price change paperwork, labels, tags, guided other team members in ordering and receiving tags.
- Stocked and reset demo carts and confirmed closeout of stocking and scanning tasks.
- Researched scan error sheets and not-on-file sheets promptly, corrected errors found, kept log of manual retail price changes.
- Verified accuracy of prices charged to customers and confirmed attachment of correct attribute information.
- Executed correct signage placement in each aisle and department and replaced missing signs before store opening.
- Gained and maintained knowledge of products sold within store and promptly responded to customer questions.
Certified Pharmacy Technician
Kroger Pharmacy
07.2009 - 12.2021
- Receive and input prescriptions for patients in a fast-paced setting with friendly customer service and communicate with customers effectively by identifying their needs and resolving any problems to maximize efficiency
- Checkout patients at the cash register making sure of the correct patient by date of birth, the correct drugs, and the proper insurances have been applied
- Daily working with insurance
- Getting overrides for patient's medications, correcting insurance information to process claims, explaining the process to patients
- Sending prior authorization forms to the Doctors office and follow up
- Keeping inventory on all types of medications
- Process purchasing orders and ensure invoices are filed correctly
- Daily stocking, updating patient information and, keeping retail tasks updated
- Medsyn Program Coordinator
- Working with new program to have all of the patient's maintenance medications fill on the same day for the convenience of patients
- The daily task of calling patients to enroll, update, verify prescriptions to be filled.
Education
Generator Machanic - Generators
US Army
Ft. Belvoir, VAPharmacy Technician License -
State of Georgia Department of Community Health
Savannah, GA05.2024
Certified Pharmacy Technician -
Pharmacy Technician Certification Board, Inc.
Savannah, GA05.2024
Associates Degree in Accounting, Quick books, Individual Tax, Payroll Accounting -
Savannah Vocational College
Savannah, GA05.2012
Machinist Certificate -
Savannah Vo-Tech
Savannah, GA07.1985
Skills
- Deadline-oriented
- Document Management
- Microsoft Office
- Positive Attitude
- Computer Skills
- Email and Phone Communication
- Customer Relations
- Work Planning and Prioritization
- Basic Mathematics
- MS Office
Timeline
Lead Scan Coordinator
Kroger
01.2022 - Current
Certified Pharmacy Technician
Kroger Pharmacy
07.2009 - 12.2021
Generator Machanic - Generators
US Army
Pharmacy Technician License -
State of Georgia Department of Community Health
Certified Pharmacy Technician -
Pharmacy Technician Certification Board, Inc.
Associates Degree in Accounting, Quick books, Individual Tax, Payroll Accounting -
Savannah Vocational College
Machinist Certificate -
Savannah Vo-Tech
Certification
- CPhT - Certified Pharmacy Technician
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Work-life balanceHealthcare benefits401k matchFlexible work hoursWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Interests
Animals