Laurie Krueger, RN
Hales Corners
Summary
Registered Nurse (RN) with 24 years of experience in diverse healthcare settings, including acute care, hospice, care, and medical-surgical environments. Proven ability to provide compassionate and patient-centered care, while collaborating effectively with interdisciplinary teams to ensure optimal patient outcomes. Strong skills in patient assessment, and the implementation of evidence-based practices. Adept at managing high-stress situations, with a commitment to patient safety, quality improvement, and continuous learning. Licensed in Wisconsin, with certification in BLS.
Overview
28
28
years of professional experience
Work History
Registered Nurse, Medical-Surgical Unit
Community Memorial Hospital / Froedert
08.2024 - 10.2024
- This was part of the RN Clinical Refresher through WCTC.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements and EPIC.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
Plasma Center Technician
Biolife Plasma Services
03.2023 - Current
- Supported Medical History / screening area during busy periods demonstrating adaptability in various situations.
- Safeguarded donor information by adhering to strict confidentiality policies throughout all aspects of the screening process.
- Ensured proper handling of collected blood samples, maintaining the integrity of the product to be tested for hematocrit and plasma protein during screening.
- Maintained high-quality standards when performing daily calibrations of refractometers during medical history section opening procedures.
- Scheduling appointments according to center capacity constraints and individual preferences.
Family Caregiver
Self Employed Services
01.2010 - 06.2024
- Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing on the Autism Spectrum.
- Contributed to a positive atmosphere within the home setting by engaging in recreational activities with patient.
- Coordinated healthcare appointments for patient, ensuring timely access to necessary medical services.
- Assisted patient with behavioral and medical therapy appointments and improved overall health outcomes.
- Served as a dedicated advocate for patient needs when interacting with healthcare professionals or insurance companies.
- Demonstrated adaptability in responding to changing patient conditions or requirements while maintaining continuity of care services.
Team Leader Trainer
Uhaul Moving And Storage
08.2019 - 04.2020
- Supervised team members to confirm compliance with set procedures and quality requirements for work from home schedulers.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Utilization Review Registered Nurse
MedAssurant
04.2011 - 04.2012
- Improved patient satisfaction by conducting thorough utilization reviews and ensuring appropriate care plans were in place.
- Ensured continuity of care across transitions by collaborating with healthcare providers, patients, and families to facilitate communication and coordination of services.
- Served as a liaison between healthcare providers, insurance companies, and patients for efficient resolution of coverage issues or denials following a utilization review assessment.
- Enhanced the efficiency of the utilization review process by collaborating with interdisciplinary teams and streamlining communication channels.
- Maintained strict adherence to HIPAA regulations, safeguarding sensitive patient information throughout all aspects of the utilization review process.
- Promoted interdepartmental collaboration to streamline workflow processes, resulting in improved efficiency and patient outcomes.
Registered Nurse
Private Duty
01.2005 - 04.2010
- Administered medications via oral, aerosol, and G/J tube and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients acuity levels and individual needs in the home health setting.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Implemented catheter insertion, and airway management for home ventilator patients.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, trach changes, catheter changes, airway management.
- Audited charts and reviewed clinical documents to verify accuracy per Medicaid protocol for reimbursement.
Home Health Registered Nurse
Covenant Home Health Agency
07.2003 - 02.2005
- Assessed patient conditions regularly, promptly reporting changes in status to healthcare providers for timely intervention.
- Educated patients and families on disease management, prevention strategies, and self-care techniques.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Coordinated with physicians, therapists, social workers, and other healthcare professionals to ensure seamless continuity of care for patients.
- Developed strong rapport with patients and families, fostering trust and open communication during the care process.
Home Health Registered Nurse
Heartland Home Health Care
05.2002 - 02.2003
- Assessed patient conditions regularly, promptly reporting changes in status to healthcare providers for timely intervention.
- Educated patients and families on disease management, prevention strategies, and self-care techniques.
- Developed strong rapport with patients and families, fostering trust and open communication during the care process.
- Educated patients on use and benefits of equipment such as home blood pressure cuffs and glucose meters.
Hospice Registered Nurse
Horizon Home Care Services
04.2001 - 04.2002
- Consistently received positive feedback from families for exhibiting empathy, professionalism, and delivering high-quality patient-centered care.
- Provided education on disease processes, medication administration, and self-care techniques for both patients and families.
- Conducted regular clinical assessments of assigned patients, identifying any changes in condition that may necessitate modifications to the care plan.
- Collaborated with bereavement specialists to provide ongoing grief support for families after the loss of their loved ones.
- Enhanced family support by offering guidance, resources, and emotional assistance during difficult times.
- Managed complex caseloads involving diverse diagnoses such as cancer, heart failure, dementia, COPD, liver disease, kidney failure among others.
Medical Surgical Registered Nurse
Ascension Saint Josephs Hospital
02.2000 - 04.2001
- Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
- Prevented complications for post-operative patients through careful monitoring, early detection of issues, and prompt intervention when needed.
- Managed caseload of 6 to 8 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.
- Assisted with wound care, dressing changes and NG tube placement to maintain stable patient conditions.
- Educated patients on self-care techniques such as wound management, medication administration, and lifestyle modifications to promote long-term wellness.
- Provided inpatient care to diverse population of adult medical and surgical patients.
- Educated patients and families on disease diagnosis, prognosis and post-operative care.
- Administered blood products and monitored vital signs to address immediate concerns.
- Effectively managed time and prioritized tasks to ensure timely administration of medications, treatments, and procedures.
- Monitored patients before, during and after surgical operations to evaluate patient care.
- Monitored and managed pain levels of post-surgical patients to reduce unnecessary opiate usage.
- Administered IV medications, monitoring and documenting patient responses to address complications.
- Demonstrated adaptability during critical situations by remaining calm under pressure while providing high-quality care for patients experiencing acute or life-threatening conditions.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Performed nursing assessments and developed patient-specific treatment plans to deliver comprehensive care.
Nurse Extern
Ascension Saint Josephs Hospital
06.1997 - 02.2000
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
- Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
- Monitored patient vital signs and reported any changes to nursing staff.
- Observed and reported any changes in patient condition to proactively address potential risks.
- Collaborated with supervising nurses to ensure quality care for all patients on the unit.
- Promoted a safe and comfortable environment for patients by adhering to infection control protocols and maintaining cleanliness within the facility.
- Documented and communicated patient information in EMR system for accurate tracking.
- Provided compassionate care to patients during difficult times, promoting emotional well-being and recovery.
- Effectively managed time and resources to provide optimal patient care during high-volume shifts, ensuring timely provision of necessary interventions.
Education
BSN / MSN - Nursing
University of Wisconsin, Milwaukee
Milwaukee, WI05-2027
Associate of Science - Nursing
Cardinal Stritch University
Milwaukee, WI12.1999
Certificate - Nursing Refresher Course
Waukesha County Technical College
Pewaukee, WI10.2024
Bachelor of Science - Health Information Management
Devry University
Naperville, IL10-2024
Certificate - Medical Billing And Coding
DeVry University
Downers Grove, IL06.2024
Bachelor Of Science - Nursing
Alverno College
Milwaukee, WI08-1998
Skills
- Medical History Taking
- Direct Patient Care
- Patient Assessments
- Documentation and Charting
- Patient education and counseling
- Certified in CPR/AED
- Attention to Detail
- Clinical judgment
- Compassion and Empathy
- Medical Records Management
- EPIC use
Timeline
Registered Nurse, Medical-Surgical Unit
Community Memorial Hospital / Froedert
08.2024 - 10.2024
Plasma Center Technician
Biolife Plasma Services
03.2023 - Current
Team Leader Trainer
Uhaul Moving And Storage
08.2019 - 04.2020
Utilization Review Registered Nurse
MedAssurant
04.2011 - 04.2012
Family Caregiver
Self Employed Services
01.2010 - 06.2024
Registered Nurse
Private Duty
01.2005 - 04.2010
Home Health Registered Nurse
Covenant Home Health Agency
07.2003 - 02.2005
Home Health Registered Nurse
Heartland Home Health Care
05.2002 - 02.2003
Hospice Registered Nurse
Horizon Home Care Services
04.2001 - 04.2002
Medical Surgical Registered Nurse
Ascension Saint Josephs Hospital
02.2000 - 04.2001
Nurse Extern
Ascension Saint Josephs Hospital
06.1997 - 02.2000
BSN / MSN - Nursing
University of Wisconsin, Milwaukee
Associate of Science - Nursing
Cardinal Stritch University
Certificate - Nursing Refresher Course
Waukesha County Technical College
Bachelor of Science - Health Information Management
Devry University
Certificate - Medical Billing And Coding
DeVry University
Bachelor Of Science - Nursing
Alverno College
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