Summary
Overview
Work History
Education
Skills
Timeline
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Michala La Grange

Fontana,CA

Summary

Seeking a rewarding opportunity with a reputable company that fosters skill development, practical experience, and personal growth. Ready to contribute expertise and expand knowledge in a dynamic work environment. Committed to achieving professional success while making a meaningful impact within the organization.

Overview

11
11
years of professional experience

Work History

Operations Manager

CVS Health
10.2021 - Current
  • Money handling, customer service, stocking, and scheduling are my main tasks at CVS
  • Hiring when needed by conducting interviews and assessing who is fit for the job
  • Responsible for making sure breaks are taken on time and important tasks are done daily
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Dance Instructor

Ferguson Dance Center
03.2018 - Current
  • My job consists of being in charge of 2 classes, aging from 4-15 year Old’s
  • I teach Tap, Lyrical, jazz and Babies combo class
  • I only teach on Wednesday nights each week

On-call Server/Busser

Catering Services
03.2014 - Current
  • I am an on-call Server/Busser, as a server I am in charge of serving the food and tending to the guests
  • I also work as a bar back which means I am in charge of restocking and organizing for the bartender

Shift Supervisor

Starbucks
05.2021 - 04.2023
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Responded to and resolved customer questions and concerns.
  • Completed store opening and closing procedures and balanced tills.
  • Completed cash and credit card transactions accurately using POS software.
  • Supervised ongoing daily production phases.

Shift Leader/Assistant/General Manager

Blaze Pizza
09.2015 - 01.2021
  • Money handling, cashiering, pizza maker, in charge of taking control of shift and making sure the store is clean
  • Making sure customer service is always at its best, and that the store is running smooth
  • Being a General Manager tasks would also include scheduling, inventory, and hiring
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Dance Instructor

RDS Dance Studio
03.2015 - 07.2016
  • I was in charge of 7 classes, varying from 4-15 yr
  • Old’s, and running the studio
  • I would open and close the studio and clean the studio at the end of the night, and in June traveled to palm springs for their completion

Assistant Manager

Little Caesars
10.2014 - 09.2015
  • My job as an assistant manager is customer service, cash handling, training, shift management
  • Responsibilities also include inventory inquiry, controlling labor cost and making sure that the store employees are following proper cleaning procedures

Education

High School diploma -

Polytechnic High school
06.2015

Skills

  • Manager training
  • Team-Player
  • Excellent communication skills
  • Quick learner
  • Professional appearance
  • Problem-solving
  • Customer service
  • Motivated self-starter
  • Strong desire to learn
  • Dance experience
  • Health and safety compliance
  • Inventory management

Timeline

Operations Manager

CVS Health
10.2021 - Current

Shift Supervisor

Starbucks
05.2021 - 04.2023

Dance Instructor

Ferguson Dance Center
03.2018 - Current

Shift Leader/Assistant/General Manager

Blaze Pizza
09.2015 - 01.2021

Dance Instructor

RDS Dance Studio
03.2015 - 07.2016

Assistant Manager

Little Caesars
10.2014 - 09.2015

On-call Server/Busser

Catering Services
03.2014 - Current

High School diploma -

Polytechnic High school

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Michala La Grange