Laurie Logan
Winston-Salem,NC
Summary
Dedicated entry level legal assistant professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Achieving 7+ years of customer service with a 90% customer service survey results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Inventory Control Team Lead
Academy Sports + Outdoors
Wisnton Salem, North Carolina
11.2021 - Current
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
Licensed Esthetician
Hand And Stone Facial And Massage Spa
Winston Salem, North Carolina
08.2021 - 02.2022
- Recommended retail products for at-home use.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm and exceptional customer experience.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
Shift Leader
Academy Sports + Outdoors
Winston-Salem, NC
12.2019 - 06.2020
- Delegating tasks, handling cash up, supervise operations, assisting customers with online orders, greeting clients
Cashier/Customer Service
Lidl US
Winston-Salem, NC
09.2018 - 02.2019
- Greeting clients, maintain accurate cash drawer, collect payments
Education
Associates - Criminal Justice/Forensic Science
Forsyth Technical Community College
Skills
- Prioritization and Time Management
- Visitor and Customer Relations
- Computer Proficiency
- Issue and Complaint Resolution
- Relationship building
- Training and mentoring
Certification
- Certified Legal Assistant
- Licensed Esthetician
Timeline
Inventory Control Team Lead
Academy Sports + Outdoors
11.2021 - Current
Licensed Esthetician
Hand And Stone Facial And Massage Spa
08.2021 - 02.2022
Shift Leader
Academy Sports + Outdoors
12.2019 - 06.2020
Cashier/Customer Service
Lidl US
09.2018 - 02.2019
Associates - Criminal Justice/Forensic Science
Forsyth Technical Community College
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