Laurie Lynchard

• Assists in all aspects of event day preparation and execution.
• Allows appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue.
• Screens guests during entry via bag searching, hand wand or metal detector, and ID verification.
• Protects guests, staff, and venue ownership group assets by watching for security breaches at vital checkpoints.
• Responds quickly to potential crowd control issues and provides escorts for unruly guests when ejections are warranted.
• Demonstrates an understanding of the policies, procedures and regulations of different venues, facilities and events.
• Initiates a genuine, friendly and personal greetings to our guests as they arrive at your facility entrance, aisle, concourse area or other location and a sincere thanks as you complete your encounter with each guests.
• Provides guests with helpful directions and/or suggestions that will enhance their entertainment experience.

• Seasonal work
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Removed trash, debris and other waste materials from premises.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals, and materials properly and with caution.
• Organized and used industrial cleaning products following strict safety procedures.
• Provided assistance to other staff members with cleaning of difficult areas.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Emptied trashcans and transported waste to collection areas.
• Cleaned and maintained lobbies, offices and other common areas in commercial buildings.

• Drive store sales growth, promotional sales, customer service surveys/results, and fuel break even
• Manage store operating costs to be at or below plan
• Ensure store is fully staffed with succession plans in place, train store team members to be highly proficient and to follow training guidelines and are actively demonstrating our principles and core competencies
• Maintain compliance to fuel and merchandising programs
• Support company initiatives/roll-outs and maintain changes
• Report and handle all safety incidents per company guidelines

• Store and count inventory in an organized manner; provide information regarding products within the warehouse.
• Pull products from warehouse facility or storage trailers to fill orders for the park.
• Unload deliveries from various vendors and sort/count received product.
• Prepare parcels for mailings; ship and receive freight to/from various delivery services.

• Provide excellent customer service in all aspects of the role
• Answer phones, emails, etc.
• Complete assigned tasks for the vetting and setting up of new customers and carriers
• Accounts payable
• Accounts receivable
• Assist with handling billing, collections, and invoicing

Administrative Assistant Qualifications

• Strong customer service skills
• High attention to detail
• Strong problem-solving skills
• Work ethic second-to-none
• Excellent typing and computer skills
• Proficiency in Google Workspace (Docs, Sheets, etc.)
• Excellent written and verbal communication skills
• Strong ability to multitask and prioritize
• Experience in a clerical position/office setting
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