Laurie Martin
Sparta
Summary
Dynamic and results-oriented professional with extensive experience in production and customer service roles, notably at Cardinal IG. Demonstrated expertise in quality control and machine operation, coupled with exceptional problem-solving abilities. Achieved significant improvements in product quality and efficiency, fostering strong client relationships and enhancing production workflows.
Production professional prepared for high-standard roles in technical environments. Extensive experience in maintaining and optimizing production equipment to ensure uninterrupted operations. Known for collaborative spirit and reliability, adapting to changing needs and consistently driving results. Proficient in equipment troubleshooting, workflow optimization, and team coordination.
Overview
2020
2020
years of professional experience
Work History
Production Technician
Cardinal IG
- Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
- Promptly documented and reported all defective equipment and hazardous conditions.
- Participated in root cause analysis investigations for recurring issues, identifying solutions to prevent recurrence.
- Improved product quality with meticulous monitoring of manufacturing parameters and adherence to specifications.
Production Technician
Sparta Brush Company
04.2019 - 02.2020
- Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
- Promptly documented and reported all defective equipment and hazardous conditions.
- Implemented continuous improvement initiatives to optimize production workflows, eliminate waste, and enhance overall performance.
- Enhanced production efficiency by streamlining processes and optimizing equipment usage.
- Performed setup of production equipment to establish optimal performance.
- Reduced machine downtime by implementing preventive maintenance procedures and regular inspections.
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
MSR/Consumer Loan Processor/Credit Card Manager
TACU
09.1998 - 04.2019
- Adapted swiftly to new software platforms, utilizing technology effectively to enhance productivity in loan processing tasks.
- Maintained accuracy in data entry, ensuring error-free loan applications for faster approvals.
- Facilitated smooth closings by coordinating all necessary paperwork and obtaining required signatures from involved parties on time.
- Achieved high levels of accuracy in document preparation, reducing delays due to errors or missing information.
- Contributed positively to a professional work environment by maintaining confidentiality of sensitive client information.
- Reduced loan processing time with effective communication between departments and clients.
- Developed strong relationships with clients, fostering trust and loyalty to retain business longterm.
Retail Sales Associate
Kwik Trip
10.2010 - 04.2014
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Monitored customers for signs of security concerns and escalated issues to management.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Art Of Finance - Accounting And Finance
Wisconsin Indianhead Technical College
Rice Lake, WI06.1997
Skills
- Testing and troubleshooting
- Quality control
- Machine operation
- Material handling equipment
Timeline
Production Technician
Sparta Brush Company
04.2019 - 02.2020
Retail Sales Associate
Kwik Trip
10.2010 - 04.2014
MSR/Consumer Loan Processor/Credit Card Manager
TACU
09.1998 - 04.2019
Production Technician
Cardinal IG
Art Of Finance - Accounting And Finance
Wisconsin Indianhead Technical College
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