Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Laurie McCaslin

AGAWAM,MA

Summary

Proven Administrative Assistant at Agawam Early Childhood Center, adept in efficient data management and client relationship management. Enhanced office workflow by 20% through strategic inventory management and document preparation. Excel proficiency and critical thinking drive service excellence and administrative support, ensuring seamless operations and compliance.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Agawam Early Childhood Center
09.2000 - Current
  • Assisted with scheduling meetings and managing calendars for team members.
  • Maintained accurate records and files to support office operations.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Provided administrative support by preparing documents and reports as needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Addressed IT issues by coordinating with tech support, minimize downtime and maintaining operational efficiency.
  • Web Facilitator, updated company webpage with important updates and photos.
  • Customer service through phone communication, greeting families, vendors, staff and administrator's.
  • Safe & Secure practices, ensuring all safety devices are running smoothly and are updated. Trainings and certifications as needed.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Excel, Google Docs, Google Sheets, Word, Power School and RevTrak, MBA Fees, MUNIS operating System.
  • Transportation coordinator.

Education

High School Diploma -

West Springfield High School
West Springfield Ma

Skills

  • Service excellence
  • Efficient data management
  • Administrative support
  • Effective time management
  • Excel proficiency
  • Client relationship management
  • Experienced with digital tools
  • Critical thinking
  • Office management
  • Excel spreadsheets
  • Workflow optimization
  • Purchase orders organization
  • Timesheet management
  • Document preparation
  • Inventory management systems

Certification

  • Certified Braille Transcriber, Agawam Public Schools, Fort Myers Middle School - Early 2000's

Interests

  • Youth Development Programs
  • I participate in low-impact exercises to strengthen core muscles
  • Dancing
  • Gardening
  • Community Cleanup
  • Cooking
  • Participating in fundraising events to support local charities, schools, or community projects
  • Road Trips
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • DIY and Home Improvement

Timeline

Administrative Assistant

Agawam Early Childhood Center
09.2000 - Current

High School Diploma -

West Springfield High School

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