Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laurie McGehee

Hickory,MS

Summary

Personable Office Administrator with [11] years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Receptionist position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Office Administrator

Holistic Health Therapy
05.2023 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Verified insurance for patient copays
  • Collected copays and balances
  • Completed PA,s for patient medication

Billing/Insurance Verification Specialist

Psychology Associates
06.2020 - 04.2023
  • Complied with HIPAA guidelines and regulations for confidential patient data.
  • Assisted patients with understanding personalized insurance coverage and benefits.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Achieved insurance pre-authorizations to enable timely patient procedures.
  • Updated patient records with accurate, current insurance policy information.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Posted payments to accounts and maintained records.
  • Generated reports to track insurance verifications and claim progress.
  • Chased insurance companies to achieve accurate and timely payments.
  • Assisted with medical coding and billing tasks.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Computer grading of MMPI, ADHD and Conner Test for evaluation results for provider
  • Processed and electronically placed drug screen orders and results for provider
  • Processed Genesight Testing
  • Completed PA's for patients
  • End of day collection report from daily appointments

Leather Inspector

LaZboy Warehouse
10.2018 - 03.2020
  • Maintained up-to-date inspection and audit records for improved reporting and analysis.
  • Identified repair and upgrade requirements needed to meet safety and quality standards.
  • Upheld codes and regulations governing materials, processes, and procedures.
  • Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.

Medical Receptionist

Decatur Medical Clinic
08.2011 - 10.2018
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Obtained payments from patients and scanned identification and insurance cards.

Education

High School Diploma -

Newton County Academy
Decatur, MS
05.1999

Skills

  • Payroll and Accounts Payable Receivable
  • Office Production Evaluation
  • Filing
  • Patient Registration
  • Insurance Verification
  • Billing
  • PA's
  • Copying and Scanning
  • Call Transfers
  • Coordinate Schedules
  • Effective Written and Verbal Communication

Timeline

Office Administrator

Holistic Health Therapy
05.2023 - Current

Billing/Insurance Verification Specialist

Psychology Associates
06.2020 - 04.2023

Leather Inspector

LaZboy Warehouse
10.2018 - 03.2020

Medical Receptionist

Decatur Medical Clinic
08.2011 - 10.2018

High School Diploma -

Newton County Academy

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Laurie McGehee