Laurie Means

Handle confidential matters discreetly while maintaining open lines of communication with the 15-member team of church leaders.

• Coordinate scheduling for all meetings and events on the church calendar, avoiding conflicts and maximizing the use of available resources. Provide meeting agendas and take meeting minutes.
• Provide administrative support to pastoral staff, Elders, and Church Leaders contributing to their ability to focus on spiritual care within the congregation.
• Collaborate with pastoral staff on strategic planning initiatives, supporting the growth and development of the congregation's mission.
• Greet visitors, callers, and members of the congregation courteously and promptly
• Create an organized filing system to manage department documents.
• Assist in the creation of weekly worship materials, contributing to a cohesive and inspiring service experience.
• Served as a liaison between various ministries, promoting effective communication and collaboration among teams.

• Handle sensitive information with discretion, maintaining confidentiality of patient and company documents and personnel records.
• Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintain computer and physical filing systems.
• Manage office operations while scheduling appointments as needed
• Responsible for all recruitment processes, conducting interviews, and onboarding new employees to promote a seamless integration into the team dynamic.
• Develop policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
• Maintain accurate financial records by reconciling accounts payable/receivable transactions and handling all company payroll for w2 and 1099 staff.
• Conduct regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Develop and maintain successful relationships with vendors, suppliers, and contractors.
• Resolve staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Create and maintain databases to track and record customer and patient data.
• Support executive staff by scheduling meetings, coordinating meetings, and preparing crucial documents.
• Identify and recommend changes to existing processes to improve accuracy, efficiency, and quality of service.

• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Centrifuged blood samples as outlined in clinical protocols.