LAURIE MITCHELL
Clarksville,TN
Summary
Accomplished Social Counselor with a proven track record at the State of Tennessee, enhancing client self-sufficiency and satisfaction through expert case management and empathetic support. Skilled in crisis intervention and adept at fostering positive patient experiences, I have significantly contributed to improved outcomes and well-being in diverse populations. Specializes in mental health support and client advocacy, ensuring comprehensive care and empowerment.
Overview
29
29
years of professional experience
Work History
Social Counselor 2
State of Tennessee
05.2013 - 07.2024
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
- Conducted assessments to determine progress and performance and report findings to relevant authorities.
- Conducted thorough assessments to identify client needs and appropriate intervention strategies.
Child and Family Case Manager
Mental Health Cooperative
08.2010 - 05.2013
- Developed trusting relationships with clients through empathetic listening, non-judgmental support, and consistent follow-up on their progress.
- Collaborated with interdisciplinary teams, sharing vital information to ensure holistic support for families in need.
- Assisted families in navigating complex legal processes related to custody disputes or domestic violence situations.
- Educated families on relevant policies and procedures to enhance understanding of the case management process.
- Provided crisis intervention and support during emergencies, prioritizing client safety and well-being above all else.
- Ensured accurate documentation of case progress by maintaining detailed records and submitting timely reports to supervisors.
- Enhanced family well-being by conducting comprehensive assessments and developing individualized case plans.
- Coordinated with other professionals, such as therapists, medical providers, and school personnel, to holistically address the unique needs of each family.
Treatment Team Leader
TRAC Temporary Residence for Adolescents in Crisis
09.1995 - 05.2010
- Promoted patient-centered care by actively seeking feedback from clients and their families regarding their experiences in the program.
- Reduced patient readmission rates through thorough discharge planning and follow-up care.
- Championed a culture of continuous improvement by identifying areas for potential enhancements in the treatment process.
- Spearheaded interdisciplinary team meetings to promote open dialogue and collaborative decisionmaking.
- Managed caseloads effectively to ensure timely delivery of services to patients in need.
- Enhanced patient outcomes by developing and implementing comprehensive treatment plans.
- Ensured compliance with all regulatory requirements to maintain high standards of care within the facility.
- Developed strong relationships with community stakeholders, increasing access to resources for patients posttreatment.
- Increased staff efficiency with regular training sessions and performance evaluations.
- Collaborated with external agencies for seamless service provision and continuity of care for patients transitioning between settings.
- Observed and monitored client behavior and responses to treatment.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
Education
Bachelor of Science - Psychology
Austin Peay State University
Clarksville, TNSkills
- Skilled in intake interviewing
- Counseling
- HIPAA
- Mental health support
- Self-care strategies
- Building rapport
- Client advocacy
- Crisis intervention techniques
- Behavior monitoring
- Crisis response
- Anger management
- Client records management
- Adolescent counseling
- Treatment Planning
- Treatment plans
- Suicide prevention
- Intake assessments
- Intervention planning
- Needs assessment
- Case management proficiency
- Daily living activities educator
- Practiced in family assessments
- Case management and documentation
- Solution-focused counseling
- Positive patient experiences
- Documentation and reporting
Timeline
Social Counselor 2
State of Tennessee
05.2013 - 07.2024
Child and Family Case Manager
Mental Health Cooperative
08.2010 - 05.2013
Treatment Team Leader
TRAC Temporary Residence for Adolescents in Crisis
09.1995 - 05.2010
Bachelor of Science - Psychology
Austin Peay State University
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