Laurie Murphy

· As the lead aircraft dispatcher at Northern Utah Interagency Fire Center, I mobilize aircraft resources to reports of smoke or wildland fires per predetermined run card responses for multiple interagency partners

· Coordinate movement of 8 aircraft seasonally plus any additional aircraft brought into the dispatch area

· Work with FAA, airspace coordinator, and aerial supervision on airspace issues

· Mentor and train between 1-4 dispatchers on the aircraft desk yearly, also help train new seasonal dispatchers along with any visiting dispatchers and detailers

· Make suggestions and help update aircraft desk operations guide yearly

· Receive and document reports of fire, non-fire, and emergency/all risk incidents thoroughly and accurately using WildCAD

· Transmits and receives information via multiple frequency radio for ongoing fire, non-fire, and emergency/all risk incidents

· Gather, translate and disperse critical fire weather to field resources

· Using WIMS, interpret daily indices for dispatch levels and fire danger ratings

· Create and cultivate interpersonal relationships with a diverse group from several different interagency partners

· Facilitate communication between FMO’s and field resources

· Assist with gathering vital information for medical or police incidents to be passed on to the local 911 centers

· Strong understanding of dispatch operations, national, geographical, local policy and mobilization guidelines

Maintained updated and detailed records of calls in WildCAD

· Process resource orders for aircraft, crews, equipment, overhead and supplies using IROC

· Acted as the floor supervisor and coordinated the dispatch of ground resources to reports of smoke or wildland fire

· Using data from INFORM, transferred data to excel spreadsheet which contained information about fire reports that were complete, incomplete, and certified I then emailed the report to all intera24gency FMO’s

· Worked with the center manager on a “Weekly Fire Snapshot” for interagency partners

· Assisted in keeping the dispatch schedule updated and making sure we had enough staffing to cover dispatch

· Handled incoming calls that requested or needed a supervisor

Kept the center manager apprised of all updates on fire, non-fire, emergency/all risk incidents

Assistant Center Manager (Career Mobility/Detail) September 2021 – November 2021

State of Utah Forestry, Fire and State Lands

Northern Utah Interagency Fire Center

14324 Pony Express Rd Draper, Ut 84020

Supervisor: Brian Trick (385) 214-5269 (may contact)

Center Manager: Sean Lodge (801) 495-7600 (may contact)

· Acted as the floor supervisor and coordinated the dispatch of ground resources to reports of smoke or wildland fire

· Using data from INFORM, transferred data to excel spreadsheet which contained information about fire reports that were complete, incomplete, and certified I then emailed the report to all intera24gency FMO’s

· Worked with the center manager on a “Weekly Fire Snapshot” for interagency partners

· Assisted in keeping the dispatch schedule updated and making sure we had enough staffing to cover dispatch

· Handled incoming calls that requested or needed a supervisor

· Kept the center manager apprised of all updates on fire, non-fire, emergency/all risk incidents

BLM – West Desert District From: May 2011 – April 2014

Northern Utah Interagency Fire Center

14324 Pony Express Rd

Draper, Ut 84020

Supervisor: Celeste Hancock (435) 590-6151 (may contact)

· Mobilized initial attack resources to reported smoke or wildland fires per predetermined run cards

· Processed resource orders for equipment, crews, overhead or supplies using ROSS

· Tracked initial attack resources using WildCAD

· Receive and document reports of fire, non-fire, and emergency/all risk incident using WildCAD

· Communicated updates for fire, non-fire, and emergency/all risk incidents to floor supervisor

· Transmit and receive information via multiple frequency radio for ongoing fire, non-fire and emergency/all risk incidents

· Assist with gathering vital information for medical or police incidents to be passed on to the local 911 centers

· Using WIMS, interpret daily indices for dispatch levels and fire danger ratings

· Facilitate communication between FMO’s and field resources

· Made officer, firefighter and EMS personnel safety the number one priority

· Received and documented incoming emergency and non-emergency calls for police, fire, and medical personnel

· Mobilized police fire and/or medical personnel to calls for service in a timely manner

· Assisted officers with requests for driver’s license, vehicle registration, and warrant information

· Gave pre-arrival instructions via the phone for incoming medical calls

· Received and transmitted pertinent information via radio to responding personnel to give them situational awareness for the safety of responding personnel

• Wide breadth of emergency dispatch experience
• Strong expertise in determining emergency nature and location
• Superior ability to prioritize multiple emergency calls and dispatch appropriate services
• Knowledge and use of a wide variety of communications equipment
• High oral and written communication skills
• Excellent problem-solving and organizational abilities
• Calm angry and distressed callers in difficult or emergency situations.

· Made officer, firefighter and EMS personnel safety the number one priority

· Received and documented incoming emergency and non-emergency calls for police, fire, and medical personnel

· Dispatched police, fire and/or medical personnel to calls for service in a timely manner

· Assisted officers with requests for driver’s license, vehicle registration, and warrant information

· Gave pre-arrival instructions via the phone for incoming medical calls

· Received and transmitted pertinent information via radio to responding personnel to give them situational awareness for the safety of responding personnel

· Made officer, firefighter and EMS personnel safety the number one priority

· Received and documented incoming emergency and non-emergency calls for police, fire, and medical personnel

· Dispatched police, fire and/or medical personnel to calls for service in a timely manner

· Assisted officers with requests for driver’s license, vehicle registration, and warrant information

· Gave pre-arrival instructions via the phone for incoming medical calls

· Received and transmitted pertinent information via radio to responding personnel to give them situational awareness for the safety of responding personnel

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· Made officer, firefighter and EMS personnel safety the number one priority

· Received and documented incoming emergency and non-emergency calls for police, fire, and medical personnel

· Dispatched police, fire and/or medical personnel to calls for service in a timely manner

· Assisted officers with requests for driver’s license, vehicle registration, and warrant information

· Gave pre-arrival instructions via the phone for incoming medical calls

· Received and transmitted pertinent information via radio to responding personnel to give them situational awareness for the safety of responding personnel