Summary
Overview
Work History
Education
Skills
Timeline
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Laurie Nowak

New Berlin,WI

Summary

Compassionate Certified Nursing Assistant with a proven track record at Advocate Aurora Health Care, excelling in patient care and vital sign monitoring. A reliable team player, I enhanced patient dignity and safety through effective mobility assistance and proactive fall prevention measures, ensuring high-quality care delivery and compliance with regulatory standards.

Overview

34
34
years of professional experience

Work History

Certified Nursing Assistant

Advocate Aurora Health Care
10.2002 - Current
  • Provided compassionate patient care, enhancing comfort and promoting dignity during daily activities.
  • Assisted nursing staff with clinical tasks, ensuring adherence to safety protocols and procedures.
  • Monitored vital signs, reported changes to the healthcare team, facilitating timely interventions.
  • Led initiatives to ensure compliance with regulatory standards, maintaining high-quality care delivery across units.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Server

Armeli's Restaurant & Pizzeria
08.1991 - Current
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed multiple tables efficiently, prioritizing tasks to meet diverse customer needs.
  • Trained and mentored new servers, fostering team collaboration and improving service standards.
  • Streamlined order processing by utilizing POS systems for accurate transactions and timely service.
  • Collaborated with kitchen staff to ensure prompt food delivery and high-quality presentation.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

No Degree - Registered Nursing

MATC
Milwaukee, WI

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Collecting vital signs
  • Compassionate caregiver
  • Mobility assistance
  • Bathing assistance

Timeline

Certified Nursing Assistant

Advocate Aurora Health Care
10.2002 - Current

Server

Armeli's Restaurant & Pizzeria
08.1991 - Current

No Degree - Registered Nursing

MATC

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Laurie Nowak