Laurie Pense
Las Cruces,NM
Overview
35
35
years of professional experience
Work History
Cashier
Walmart
09.2024 - 09.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Assembler
Gleason Reels
12.2022 - 03.2024
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Assembled components with minimal supervision, exceeding expected project milestones.
Assistant Manager
Torrid
10.2021 - 12.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Production floor associate
Automated Pet Products
10.2020 - 09.2021
Assistant Food Service Leader
Kwik Trip Inc
03.2020 - 11.2020
General Manager
CJ’s Rock-n-Stop
01.2012 - 01.2020
- General Manager, customer service, daily store operations and State compliance records
Administrative Assistant
Devil’s Head Resort
01.2009 - 01.2011
- Administrative Assistant, cash office operations, also worked as Guest Services Representative, Night Auditor
Car Deals
01.2009 - 01.2009
- A/R, A/P, payroll, bookkeeping, contract writing, business correspondence, other assigned duties
Manager
Museum of Norman Rockwell Art & Gift Shop
01.1998 - 01.2002
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Receptionist, General Secretarial
Central Wisconsin State Fair
01.1991 - 01.1994
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Education
Bachelor of Science - Accounting
Upper Iowa University-Madison Center
Madison, WI01.2010
Associates Degree - Business Administration/Personnel and Marketing
Mid-State Technical College
Wisconsin Rapids, WI01.1994
Skills
- Reliable
- Self-starter
- Accountable
- Dedicated
- Proficient
- Accurate
- Team player
- Detail Orientated
Timeline
Cashier
Walmart
09.2024 - 09.2025
Assembler
Gleason Reels
12.2022 - 03.2024
Assistant Manager
Torrid
10.2021 - 12.2022
Production floor associate
Automated Pet Products
10.2020 - 09.2021
Assistant Food Service Leader
Kwik Trip Inc
03.2020 - 11.2020
General Manager
CJ’s Rock-n-Stop
01.2012 - 01.2020
Administrative Assistant
Devil’s Head Resort
01.2009 - 01.2011
Car Deals
01.2009 - 01.2009
Manager
Museum of Norman Rockwell Art & Gift Shop
01.1998 - 01.2002
Receptionist, General Secretarial
Central Wisconsin State Fair
01.1991 - 01.1994
Bachelor of Science - Accounting
Upper Iowa University-Madison Center
Associates Degree - Business Administration/Personnel and Marketing
Mid-State Technical College
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