Laurie Phillips
Enon,OH
Overview
2020
2020
years of professional experience
Work History
Owner
Dr Jay Sewing Machine Repair
Dayton, OH
10.2013 - 05.2019
- Oversaw daily operations of sewing machine repair business, ensuring exceptional service quality.
- Trained and mentored staff on repair techniques and customer service best practices.
- Developed customer relationships to enhance loyalty and repeat business opportunities.
- Optimized repair processes to enhance efficiency and minimize turnaround time.
- Maintained accurate inventory records and coordinated supply orders for necessary parts and tools.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Customer Service
Dr . Jay Sewing Machine Repair
2013 - 2019
- Delivered exceptional customer service, resolving issues promptly and professionally.
- Enhanced customer service by promptly addressing inquiries and concerns.
- Provided exceptional customer service, addressing resident concerns promptly and professionally.
- Enhanced customer service skills by conducting comprehensive training sessions for bartenders.
Teacher for Creative Classes
Stitching Post
Centerville, OH
09.2002 - 08.2011
- Developed engaging lesson plans aligning with curriculum standards.
- Facilitated hands-on activities to enhance student understanding of concepts.
- Implemented classroom management strategies to maintain a positive learning environment.
- Collaborated with colleagues to create interdisciplinary projects that foster cross-curricular learning.
Sales Associate/Teacher
Stitching Post
Centerville, OH
06.2001 - 04.2010
- Assisted customers in choosing fabrics and materials for their projects.
- Processed sales transactions accurately using point-of-sale technology.
- Maintained organized product displays to improve customer shopping experiences.
Tailor/Seamstress
Buy Bee Tailoring
Dayton, OH
04.1989 - 04.2000
- Crafted custom garments following client specifications and style preferences.
- Operated industrial sewing machines for precise stitching and finishing.
- Conducted fittings to ensure accurate measurements and adjustments.
- Maintained high-quality standards through careful inspection of finished products.
Education
No Degree - Health Care
Sinclair Community College
Dayton, OHHigh School Diploma -
Stivers High School
Dayton, OH06.1973
Skills
Custom tailoring for professional clientele in a timely fashion…
Alterations for women’s and men’s garments…
Alterations for formal wear…
Timeline
Owner
Dr Jay Sewing Machine Repair
10.2013 - 05.2019
Teacher for Creative Classes
Stitching Post
09.2002 - 08.2011
Sales Associate/Teacher
Stitching Post
06.2001 - 04.2010
Tailor/Seamstress
Buy Bee Tailoring
04.1989 - 04.2000
Customer Service
Dr . Jay Sewing Machine Repair
2013 - 2019
No Degree - Health Care
Sinclair Community College
High School Diploma -
Stivers High School