Hi, I’m
Laurie Pyne
Las Vegas,NV
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
10
years of professional experience
Work History
Soligent
Regional Account Manager
02.2024 - Current
Job overview
- Executed responsibilities as an outside sales representative, consistently conducting at least 25 face-to-face meetings every month to foster connections and secure additional clientele.
- Achieved business goals and revenue targets through strategic sales planning
- Generated new opportunities and expanded client base through effective prospecting and the cultivation of relationships with both new and existing accounts
- Effectively addressed installer business challenges and opportunities by tailoring product solutions based on comprehensive understanding.
- Stayed updated with industry trends and competitor analysis
- Participated in trade shows, conferences, and other events to promote brand awareness in the region.
- Negotiated pricing agreements with clients based on their needs and budget constraints.
BayWa r.e
Account Manager
10.2022 - 02.2024
Job overview
- Successfully achieved business goals and revenue targets through strategic planning and execution of sales strategies
- Enhanced business prospects by actively seeking new opportunities, making cold calls, and building relationships with potential and current clients.
- Established and nurtured valuable business relationships through collaborative efforts with team members
- Understood, considered, and spoke to installer business challenges and opportunities in order to proactively tailor product solutions accordingly
- Enhanced customer partnership and retention through a deep understanding of the distinctiveness in our services as well as the methodologies, products, and systems employed.
- Stayed updated on industry trends and competitors' strengths and weaknesses
- Negotiated contracts with clients to maximize revenue potential.
- Developed strategies to increase revenue from existing accounts.
Station Casinos, LLCLas Vegas, NV
National Sales Manager
01.2021 - 10.2022
Job overview
- Solicited and qualified target accounts, closing contracts through successful negotiations aligned with company's financial objectives for all Station Casino brand properties.
- Evaluated customer economic trends, industry trends, regulations, and potential new business opportunities.
- Maintained frequent contact with established and prospective clients
- Coordinated efforts with convention services, hotel operations, audio visual, and catering departments to seamlessly deliver program requests while adhering to contract terms.
- Ensured client contentment by leading tours of our properties and event space.
- Built strong relationships with vendors and suppliers to ensure favorable terms of delivery and payment conditions.
- Maintained accurate records of all client contacts, orders, payments.
- Prepared monthly, quarterly and annual sales forecasts to determine short and long-term performance objectives.
Santa Fe Station Hotel & Casino- Station Casinos, LLCLas Vegas, NV
Catering and Sales Manager
10.2019 - 01.2021
Job overview
- Secured unprecedented levels of new business and maintained repeat customers for catering service, and group sales, provider via sales calls, networking, advertising and social media.
- Held responsibility for executing pre-qualification and rate negotiations, establishing contracts, processing bookings, BEOs, and banquet checks.
- Coordinated with vendors regarding supplies needed for upcoming events.
- Assisted in planning special events by providing input on menu selections, decorations, staffing needs.
- Provided in-depth property walk-throughs to optimize client decision-making process
- Collaborated with hotel operations, food and beverage, and other departments to ensure smooth operation of the contracted program
- Tracked and evaluated group sales bookings to ensure compliance with contractual obligations
Station Casinos, LLCLas Vegas, NV
Business Travel Sales Manager
01.2016 - 10.2019
Job overview
- Created and implemented standard operating procedures, revenue structures, and incentive plans for a newly established position within the company
- Attended trade shows, establishing rapport with clients as well as actively seeking out new business opportunities.
- Maintained comprehensive knowledge of all 11 Station Casino properties, instilling confidence in client's decision-making process.
- Ensured seamless processing of agreements and facilitated client reservations
- Collaborated with accounting department to maintain accurate records for direct bill accounts and reconcile outstanding balances
- Maintained relationships with existing clients through regular communication and follow-up meetings.
- Identified new business opportunities by researching industry trends, market activities, and competitors.
Sunset Station Hotel & Casino-Station Casinos, LLCLas Vegas, NV
Sales Manager
07.2015 - 01.2016
Job overview
- Contracted with and managed social market groups such as Weddings, Bar Mitzvahs, and Birthday Parties, specializing in events like Quinceneras.
- Achieved personal booking goals, team booking goals and quarterly booking revenues in adherence to company standards.
- Effectively partnered with sales coordinator and multiple departments to deliver exceptional hospitality to guests and enhance internal collaboration.
- Ensured continuous availability and active involvement in addressing queries and making decisions for internal groups.
- Developed close connections with nearby vendors through regular interactions
- Ensured seamless execution of event requirements by cooperating with catering staff
Red Rock Casino Resort & Spa-Station Casinos, LLCLas Vegas, NV
Assistant Hotel Manager
01.2015 - 07.2015
Job overview
- Directed the hotel team's operations by overseeing scheduling, conflicts, and enforcement of proper procedures.
- Ensured seamless coordination and effective communication among multiple departments including Housekeeping, Engineering, Casino Services, and Security.
- Support all departments by facilitating the process of specifying predetermined accommodations and securing reservation bookings.
- Utilized EZYield and Ideas software to enhance revenue generation and maintain rate stability, aligning with hotel occupancy levels.
- Issued disciplinary measures as required for employees
- Managed VIP meet and greets
- Led recruitment efforts by conducting interviews and selecting candidates
- Resolved customer complaints in an efficient manner in order to maintain high standards of hospitality services.
- Assisted the Hotel Manager in developing and implementing effective strategies for improving guest satisfaction.
Education
Le Cordon Bleu
Associates Degree from Occupational Science
01.2012
Skills
- Budget management
- Territory Management
- Market Analysis
- CRM proficiency
- Revenue Growth
- Attention to Detail
- Poised under pressure
- Negotiating strategies
- Client relationship building
- Friendly, courteous, & service oriented
- 7 Years of Salesforce
- 8 Years of LMS(AS400)
- 14 Years of Microsoft Office
- 2 EZ Yield
- 2NetSuite
- Food safety and sanitation
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Regional Account Manager
Soligent
02.2024 - Current
Account Manager
BayWa r.e
10.2022 - 02.2024
National Sales Manager
Station Casinos, LLC
01.2021 - 10.2022
Catering and Sales Manager
Santa Fe Station Hotel & Casino- Station Casinos, LLC
10.2019 - 01.2021
Business Travel Sales Manager
Station Casinos, LLC
01.2016 - 10.2019
Sales Manager
Sunset Station Hotel & Casino-Station Casinos, LLC
07.2015 - 01.2016
Assistant Hotel Manager
Red Rock Casino Resort & Spa-Station Casinos, LLC
01.2015 - 07.2015
Le Cordon Bleu
Associates Degree from Occupational Science
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