Laurie Quisenberry
Purchasing Coordinator
DeLand,FL
Summary
Experienced and dedicated Purchasing Coordinator with over 30 years in the flooring industry. Proven ability to balance company objectives with customer needs through strong organizational skills and attention to detail. Builds trust, loyalty, and long-term relationships with clients, vendors, and team members. Consistently meets and exceeds individual and company goals in fast-paced, deadline-driven environments.
Overview
30
30
years of professional experience
9
9
years of post-secondary education
Work History
Purchasing Coordinator - Construction
Interior Logic Group Inc.
08.2017 - Current
- Leverage SAP systems to place orders, track shipments, gather information, and resolve issues efficiently
- Ensure accurate and timely ordering of materials to meet installation schedules
- Monitor and adjust material delivery dates based on installation timelines to prevent early or delayed arrivals
- Collaborate with team members to manage and process material reselections
- Generate, review, and complete daily operational reports to support workflow continuity
- Coordinate material returns with suppliers and maintain organized return schedules
- Identify and track credits; communicate with accounting to ensure timely application
Office Manager Purchasing and Sales Associate
Factory Warehouse of Floors
10.2005 - Current
- Oversee daily office and retail operations, ensuring smooth workflow and task coordination
- Create and manage purchase orders using ERP systems; verify pricing and resolve discrepancies
- Source and order materials, proactively communicating backorder issues and coordinating timely deliveries with sales teams or clients
- Receive and inspect incoming materials to confirm accuracy and on-time delivery
- Interpret floor plans and layouts to calculate material quantities needed for projects
- Prepare detailed client estimates and orders, including materials, labor, and associated costs
- Perform accurate data entry and maintain organized filing systems and office documentation
- Reconcile customer payments daily and support financial accuracy across transactions
- Update product catalogs and manage B2B system downloads for streamlined purchasing
- Enter vendor invoices into accounts payable and process check payments as needed
- Compile and distribute daily and weekly accounts receivable/payable reports to support financial planning
Customer Support Coordinator - Aviation/Electronic
RAF Tabtronics
05.2009 - 06.2012
- Served as primary liaison between company, subcontractors, and customers, ensuring clear communication and timely issue resolution
- Provided product, service, and account information to customers, responding to inquiries and resolving concerns promptly
- Received and processed orders; communicated changes, pricing updates, and shipping details effectively
- Reviewed contracts and approved amendments or extensions as needed to meet project or client requirements
- Maintained ongoing customer contact throughout production to provide job status updates, resolve questions, and secure approvals for revisions and materials
- Determined production requirements for job orders and facilitated internal coordination across engineering, production scheduling, and shipping
- Monitored project progress, ensuring timely delivery aligned with customer expectations and company standards
- Collaborated with cross-functional departments to meet customer service requirements and streamline processes
- Investigated and resolved customer complaints and service issues, maintaining accurate records and corrective actions
- Referred complex service or product issues to appropriate personnel for in-depth investigation
- Selected by senior management to serve as an AS9100 Internal Auditor, ensuring quality management compliance
- Calculated accurate quotes and pricing for sales transactions, maintaining profitability and customer satisfaction
- Built strong client relationships through responsive communication, accurate order fulfillment, and problem-solving
- Recognized for delivering high-quality service with efficiency, precision, and professionalism
Retail Sales
Factory Warehouse of Floors
10.2005 - 05.2009
- Warmly greeted customers and quickly identified their needs to provide personalized assistance
- Recommended materials tailored to customer requirements and budgets, ensuring satisfaction and value
- Shared in-depth product knowledge, including features, warranties, and benefits, to support informed purchasing decisions
- Generated accurate sales slips and contracts to finalize transactions
- Processed cash and credit card payments efficiently and accurately
- Opened and closed the store independently; prepared and completed daily bank deposits
- Handled customer inquiries and requests promptly, delivering responsive and courteous service
- Placed special orders for merchandise to meet unique customer needs
- Demonstrated a strong customer-first approach, consistently prioritizing customer interactions over routine tasks
- Collaborated with team members to deliver seamless service and maintain a high standard of store operations
New Construction Coordinator / Retail Sales
Durfee's Carpet
07.1995 - 11.2004
- Managed flooring sales from initial customer contact through final installation, providing seamless end-to-end service
- Guided clients through flooring selection, material estimating, purchasing, and scheduling to ensure successful project execution
- Measured project spaces and calculated materials required, ensuring accurate orders and cost-effective solutions
- Coordinated installation schedules and processed installer payroll, maintaining efficiency and clear communication
- Specialized in new construction projects; performed material takeoffs directly from blueprints and floor plans
Education
diploma - General
Mt Ararat High School
Topsham, ME 07.1995 - 11.2004
Skills
Software & Systems:
SAP ERP Systems Microsoft Office Suite Excel Roll Master Flooring Software
Financial & Administrative:
Accounts Payable Accounts Receivable Purchasing Claims Processing Estimating
Sales & Customer Service:
Customer Service Sales Client Relationship Management Project Coordination
Additional Information - Summary
Talented Purchasing Coordinator with over 30 years experience in the flooring industry. Skilled at balancing company demands and customer needs. Strong organizational skills. Effectively builds trust, loyalty and long-term relationships with coworkers and vendors while achieving all individual and company goals.
Accomplishments
Employee of the 4th Quarter, 2024 – East Region
Recognized for exceptional performance, reliability, and contributions to team success.
Timeline
Purchasing Coordinator - Construction
Interior Logic Group Inc.
08.2017 - Current
Customer Support Coordinator - Aviation/Electronic
RAF Tabtronics
05.2009 - 06.2012
Office Manager Purchasing and Sales Associate
Factory Warehouse of Floors
10.2005 - Current
Retail Sales
Factory Warehouse of Floors
10.2005 - 05.2009
New Construction Coordinator / Retail Sales
Durfee's Carpet
07.1995 - 11.2004
diploma - General
Mt Ararat High School
07.1995 - 11.2004
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