Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Laurie Ramirez

Phoenix,AZ

Summary

Skilled in inventory management and fostering positive team environments, driving performance and achieving business objectives.

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.


Overview

8
8
years of professional experience

Work History

Store Manager

Five Below
05.2023 - Current
  • Assisted in daily store operations and maintained inventory accuracy.
  • Learned customer service techniques to enhance shopper satisfaction.
  • Supported team with merchandising and product placement strategies.
  • Engaged with customers to make them feel like they always wanted to come back and shop in a satisfying environment.
  • Led daily operations, ensuring optimal customer service and store efficiency.
  • Developed and implemented staff training programs to enhance team performance.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Rotated merchandise and displays to feature new products and promotions.
  • Completed point of sale opening and closing procedures.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Merchandising Manager

Five Below
09.2021 - 05.2022
  • Trained and mentored junior staff on best practices in visual merchandising techniques.
  • Implemented seasonal changes in displays, reflecting current trends and maximizing visual impact.
  • Coordinated with inventory management to ensure timely replenishment of visual display products.
  • Managed inventory levels for optimal product assortment, ensuring a diverse and appealing store presentation.
  • Managed and trained stocking team to stock and replenish store shelves with new merchandise

Merchandising Coordinator

Home Goods
08.2020 - 08.2021
  • Trained to be in charge of different departments to coordinate merchandise
  • Visual presentations for the stores appearance
  • Drove sales for the store always had a positive attitude when helping a customer
  • Coordinated product assortment planning to optimize inventory and enhance sales performance.
  • Managed merchandise replenishment processes, ensuring stock availability aligned with demand forecasts and sales targets.
  • Handled time-sensitive projects, including store openings and special events, ensuring all merchandising requirements were met promptly and efficiently.

Assistant Manager

Big Lots
07.2017 - 08.2020
  • Streamlined daily operations by coordinating staff schedules and optimizing resource allocation.
  • Enhanced customer satisfaction through effective communication and problem resolution strategies.
  • Assisted in training new team members on company policies and operational procedures.
  • Monitored inventory levels, ensuring timely restocking to meet customer demand efficiently.
  • Developed and maintained strong relationships with vendors, negotiating favorable terms for supplies.
  • Including running sales in the Furniture department
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Oversaw daily operations to maintain store cleanliness and organization.

Education

High School Diploma -

South Mountain High School
Phoenix, AZ

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • POS systems
  • Goals and performance
  • Team motivation
  • Sales strategies

Interests

My passion in being a store manager for this long wills always be my talent However do to personal situations going on in my life right now have made me decide to take a break from it all I would like to take and look more into gaining experience in working from home for now I am willing to train and learn what it takes to get into any type of data entry, bill coding, trouble shooting, insurance plans, remote type of job

Timeline

Store Manager

Five Below
05.2023 - Current

Merchandising Manager

Five Below
09.2021 - 05.2022

Merchandising Coordinator

Home Goods
08.2020 - 08.2021

Assistant Manager

Big Lots
07.2017 - 08.2020

High School Diploma -

South Mountain High School