Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
26
26
years of professional experience
Work History
RN HOSPICE CASE MANAGER
Amergis Healthcare Agency
04.2024 - Current
Administered medications accurately and safely, reducing medication errors and adverse reactions.
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
Administered medications via oral administration and monitored responses
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
RN HOSPICE CASE MANAGER
Connected Home Health and Hospice
01.2022 - 01.2023
Company Overview: A hospice case manager nurse is a registered nurse (RN) who is responsible for overseeing the care of hospice patients
Hospice case manager nurses have been specially trained in specific fields such as evaluating and caring for terminally ill patients
They are also trained on how to deal with the family or caregivers of the patient
Demonstrated expertise in providing holistic care to terminally ill patients and their families
Served as a liaison between physicians, staff members, social workers, chaplains, volunteers, and other community agencies involved in patient care
Provided compassionate end-of-life care while respecting the wishes of the patient and family
Developed comprehensive plans of care for hospice patients, including symptom management, family education, and bereavement support
Evaluated nursing staff performance and provided guidance and training as needed during home visits and field trips
Assessed physical, psychosocial, cultural, spiritual, and environmental needs of hospice patients and their families
Utilized strong communication skills to build trusting relationships with patients and families
Actively participated in weekly interdisciplinary team meetings to discuss current cases and plan future interventions
Conducted home visits with assigned caseloads regularly assessing medical condition changes and identifying new needs and concerns
Counseled patient and family regarding symptom control, medications and pain relief
Assessed patient's physical condition, developed care plans and monitored progress towards goals
Managed multiple tasks effectively while demonstrating excellent time management skills
Adhered to infection control policies when caring for patients in their homes or facilities
Collaborated with physicians, social workers and other healthcare professionals to ensure quality of care for each patient
A hospice case manager nurse is a registered nurse (RN) who is responsible for overseeing the care of hospice patients
Hospice case manager nurses have been specially trained in specific fields such as evaluating and caring for terminally ill patients
They are also trained on how to deal with the family or caregivers of the patient
BEHAVIORAL HEALTH RN CARE COORDINATOR
Native American Rehabilitation Association of the NW
01.2018 - 01.2023
Facilitated community resources for clients as needed
Participated in team meetings to discuss cases and plan interventions
Utilized evidence-based practices when working with clients
Communicated effectively with external providers such as psychiatrists, primary care physicians
Collaborated with multidisciplinary teams to develop comprehensive treatment plans
Maintained accurate documentation of all client information according to HIPAA standards
Provided case management services including referrals, follow-up care, appointment scheduling
Created and submitted prescription prior authorizations for patient so that they may obtain needed medications
RN CORRECTIONS
Tillamook County jail
06.2014 - 05.2015
Documented patient assessment findings and responses to nursing intervention to progress toward problem resolution
Liaised with multidisciplinary teams to organize and coordinate health and care services to meet patients' complex care needs
Performed ongoing patient assessments, notifying supervising clinician of abnormal findings
Delivered non-judgmental and non-discriminatory care sensitive to patient diversity, preserving dignity and rights
Performed therapeutic nursing interventions to promote patient well-being
Assessed and evaluated patient physical, mental, and emotional status to assist with care needs
Responded to life-saving situations based upon nursing standards and protocols
Consulted and coordinated with health care team members to assess and evaluate patient care plans
Utilized critical thinking skills to assess changes in patient conditions, recognize complications and intervene appropriately
Evaluated patient care needs to prioritize treatment and maintain patient flow
Kept accurate records and charts related to medications and treatments according to policies, procedures, and physician orders
Assisted physicians during examinations and procedures as needed
Compared patient response with observable outcomes to evaluate effectiveness of care
Maintained a safe environment by adhering to infection control guidelines and safety protocols
Managed multiple tasks while providing timely, high quality patient care
Educated patients about their diagnosis, medications, nutrition requirements, pain management strategies
PODIATRY ADVICE RN
Kaiser Permanente
02.2005 - 06.2014
Documented patient assessment findings and responses to nursing intervention to progress toward problem resolution
Educated patients about their diagnosis, medications, nutrition requirements, pain management strategies
Performed ongoing patient assessments, notifying supervising clinician of abnormal findings
Assessed and evaluated patient physical, mental, and emotional status to assist with care needs
Developed and implemented teaching plans for patients and families regarding disease prevention, treatment options and management strategies
Utilized critical thinking skills to assess changes in patient conditions, recognize complications and intervene appropriately
Prepared patients for examinations, operations, and treatments and assisted during procedures
Assessed patient needs through physical assessments, interviews and observation techniques
Maintained confidentiality in patient matters to comply with HIPAA guidelines and measures
Assisted physicians during examinations and procedures as needed
Delivered non-judgmental and non-discriminatory care sensitive to patient diversity, preserving dignity and rights
Demonstrated strong communication skills to collaborate with interdisciplinary team members to ensure optimal patient outcomes
Reported symptoms, condition changes and vital signs to primary care doctors, patients, and families
Used computers (EPIC) to complete necessary documentation on patient progress
Interviewed patients to obtain medical information and measure vital signs
Protected patients' rights and dignity by delivering care without judgment or discrimination
Managed multiple tasks while providing timely, high quality patient care
Demonstrated ability to work independently as well as collaboratively within a team environment
Performed duties as a RN circulator in day operating room and local in office procedures as needed
Assessed and triaged walk in patients with emergent symptoms
RN OPERATING ROOM CIRCULATOR
OHSU Casey Eye Institute
01.2003 - 02.2005
Successful completion of six month operating room internship at Oregon Health Services University and direct transfer to the Casey Eye Institute as an RN circulator
Assisted physicians during examinations and procedures as needed
Monitored vital signs as part of ongoing assessment process
Assisted with both monitored and general anesthesia procedures including all eye and plastic surgeries: Vitrectomy procedures for diabetic retinopathy, face and brow lifts, three wall decompression procedures done to relieve exophthalmos eye conditions in Grave's disease clients and all other eye surgeries provided in the facility
Managed equipment used, including lasers and microscopes
Assisted anesthesiologist in surgery
Prepared all kits and equipment needed before the next day's surgeries
Responsible for clients throughout the intraoperative process
RN CORRECTIONS
Multnomah County Jail
12.1998 - 01.2003
Documented patient assessment findings and responses to nursing intervention to progress toward problem resolution
Performed ongoing patient assessments, notifying supervising clinician of abnormal findings
Developed individualized plan of care to perform appropriate treatments as ordered by physician
Assessed patient needs through physical assessments, interviews and observation techniques
Responded to life-saving situations based upon nursing standards and protocols
Interviewed patients to obtain medical information and measure vital signs
Collaborated with pharmacists to ensure proper medication administration practices were followed
Consulted and coordinated with health care team members to assess and evaluate patient care plans
Utilized critical thinking skills to assess changes in patient conditions, recognize complications and intervene appropriately
Assessed and evaluated patient physical, mental, and emotional status to assist with care needs
Provided direct patient care, including assessment and evaluation of health status, development of individualized plans of care and implementation of nursing interventions
Kept accurate records and charts related to medications and treatments according to policies, procedures, and physician orders
Prioritized workloads based on changing clinical situations
Demonstrated ability to work independently as well as collaboratively within a team environment
Administered medications and treatments in accordance with physician orders and hospital policies
Managed multiple tasks while providing timely, high quality patient care
Protected patients' rights and dignity by delivering care without judgment or discrimination
Maintained a safe environment by adhering to infection control guidelines and safety protocols
Ensured compliance with regulatory agencies such as The Joint Commission and Centers for Medicare and Medicaid Services
Maintained confidentiality in patient matters to comply with HIPAA guidelines and measures
Evaluated patient care needs to prioritize treatment and maintain patient flow
Performed therapeutic nursing interventions to promote patient well-being
Provided medications to patients in dorms at specific times
Assisted inmates with diabetes by assessing blood sugars and providing insulin using sliding scales
Education
BACHELOR OF SCIENCE IN NURSING - NURSING
University of Portland
Portland, OR
05.1996
Skills
Hospice Care
Communication Standards
Administration
Intramuscular Injections
Infection Prevention
Emotional Support
Psychosocial Assessments
Patient Care Plans
Symptom Management
Medication Side Effect Knowledge
Patient Needs Assessment
Operational Standards
Exemplary Communication Skills
Pain Control
Hygiene Support
Withdrawal Symptoms
Interpersonal And Written Communication
Disease Processes
Medication Administration
Patient Education
Hospice Care Management
EMR Systems
Telephonic Triage
Treatment Recommendations
Evidence-Based Care
Caregiving Skills
Caregiver And Family Support
EMR Updating
Monitoring Vitals
Respiratory Treatments
Bereavement Support
Effective Writing
Nursing Assistance
Pain Management Techniques
Microsoft Office
Answering Questions
Treatment Protocols
Manage Cases
Compassionate And Caring
Medical Procedure Preparation
Patient Condition Observation
Patient Medical Histories
Accurate Documentation
Status Updates
Medical Supply Management
Prescription Drug Recommendations
Providing Feedback
Venipuncture
Treatment Plan Modification
Basic Life Support
Clinical judgment
Compassion and Empathy
Community health
Direct Patient Care
Patient Assessment
Personal Information
Title: RN, BSN
References
References available upon request
Timeline
RN HOSPICE CASE MANAGER
Amergis Healthcare Agency
04.2024 - Current
RN HOSPICE CASE MANAGER
Connected Home Health and Hospice
01.2022 - 01.2023
BEHAVIORAL HEALTH RN CARE COORDINATOR
Native American Rehabilitation Association of the NW
01.2018 - 01.2023
RN CORRECTIONS
Tillamook County jail
06.2014 - 05.2015
PODIATRY ADVICE RN
Kaiser Permanente
02.2005 - 06.2014
RN OPERATING ROOM CIRCULATOR
OHSU Casey Eye Institute
01.2003 - 02.2005
RN CORRECTIONS
Multnomah County Jail
12.1998 - 01.2003
BACHELOR OF SCIENCE IN NURSING - NURSING
University of Portland
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