Overview
Work History
Timeline
Generic

Laurie Rolfe

Niles,OH

Overview

13
13
years of professional experience

Work History

Medical Records Clerk

Doctors Pain Clinic
Howland, Ohio
02.2024 - 08.2024
  • Performed quality assurance reviews of medical records for accuracy and completeness.
  • Assisted in developing processes for maintaining current information in patient's files.
  • Retrieved patient medical records in response to requests from authorized personnel.
  • Reviewed medical records for completeness and accuracy according to established guidelines.
  • Updated patient files with new medical information as needed.

Prior Authorization

Doctors Pain Clinic
Howland, Ohio
02.2024 - 08.2024
  • Reviewed requests for prior authorization by gathering pertinent information from medical records, insurance policies, and provider notes, in order to make an informed decision about treatment plans.
  • Ensured compliance with prior authorization criteria and guidelines established by insurance companies.
  • Maintained accurate records of all activities associated with the prior authorization process.
  • Completed prior authorization requests within required timeframes and ensured appropriate documentation was obtained.

Medical Receptionist

Ohio Institute Of Pain Management Of hio
Warren, Ohio
06.2012 - 01.2024
  • Greeted and checked in patients, updating patient information in computer system.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Maintained supply inventory for office area, ordering items as needed and stocking shelves.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.

Workers' Compensation

Ohio Institute of Pain Management
Warren, Ohio
06.2012 - 01.2024
  • Retrieved all new injured workers claim information utilizing BWC website.
  • Scheduled injured workers for C9's for approval on treatment ordered by Provider.
  • Kept injured workers Medco 14 and C84 up to date.
  • Billed out all Workers' Compensation on HCFA forms utilizing Chirotouch software.

Insurance Verification and Prior Authorization

Ohio Institute of Pain Management
Warren, Ohio
02.2012 - 01.2024
  • Verified client information by analyzing existing evidence on file.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.

Timeline

Medical Records Clerk

Doctors Pain Clinic
02.2024 - 08.2024

Prior Authorization

Doctors Pain Clinic
02.2024 - 08.2024

Medical Receptionist

Ohio Institute Of Pain Management Of hio
06.2012 - 01.2024

Workers' Compensation

Ohio Institute of Pain Management
06.2012 - 01.2024

Insurance Verification and Prior Authorization

Ohio Institute of Pain Management
02.2012 - 01.2024
Laurie Rolfe