Laurie Runyon
Oakland,CA
Summary
Organized individual with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete tasks such as scheduling meetings, providing exceptional customer service all while being a oriented team player with strong attendance record.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Automotive Mechanic
Dirito Brothers
10.2021 - Current
- Maintaining high level of productivity without compromising quality.
- Developed excellent communication skills through interactions with clients, explaining repair options and costs clearly.
- Collaborated with team members to streamline processes and improve efficiency.
- Provided detailed project status updates to Service Advisors
- Met project deadlines without sacrificing build quality or workplace safety.
Executive Assistant
Elaine Koch & Associates
01.2018 - 10.2021
- Coordinated appointments to show marketed properties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Coordinated appointments to show tenants and buyers prospective homes.
Sales Associate Team Leader
Levi Strauss & Company
08.2018 - 02.2020
- Contributed to team objectives in fast-paced environment.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built relationships with customers and community to promote long term business growth.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Generated new sales leads to achieve and exceed monthly sales goals.
Automotive Mechanic
Sunnyvale Volkswagen
01.2016 - 08.2018
- Completed multiple tasks simultaneously to optimize repair completion.
- Performed work according to schedules and established quality standards.
- Offered technical support and troubleshot issues to enhance productivity.
- Maintained open communication by presenting regular updates on repair status to customers.
Education
Political Science
University of Arizona
Tucson, AZ06.2018
Project Management Professional
Google Coursera
Online Skills
- Project Planning and Management
- Problem-solving and root cause analysis
- Excellent Communication Skills
- Customer service and client interaction
- Team leadership
- Project Management Professional
- Time management and prioritization
- Risk Management
Certification
- Project Management Professional, Coursera - 2023
- Certified Automotive Mechanic, Volkswagen - 2016 - 2022
Timeline
Automotive Mechanic
Dirito Brothers
10.2021 - Current
Sales Associate Team Leader
Levi Strauss & Company
08.2018 - 02.2020
Executive Assistant
Elaine Koch & Associates
01.2018 - 10.2021
Automotive Mechanic
Sunnyvale Volkswagen
01.2016 - 08.2018
Political Science
University of Arizona
Project Management Professional
Google Coursera
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