Laurie Schwaiger
Lecanto,FL
Summary
Proven track record in enhancing customer satisfaction and loyalty, demonstrated during tenure at Food Lion. Excelled in resolving complaints with empathy, showcasing strong customer service and communication skills. Adapted quickly to new challenges, ensuring meticulous attention to detail in fast-paced environments. A reliable and punctual team player, committed to excellence in guest services and retail merchandising.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Food Lion
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Retired
Work for Myself
04.2007 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
Medical Records Cordinator
Manor Care Health Services
04.1995 - 06.1997
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Kept accurate log of requests for medical information and records.
- Maintained accuracy, completeness, and security for medical records and health information.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Education
Graduated - Main Subjects
Ottawa Township High School
Ottawa, IL06.1976
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Guest services
- Customer complaint resolution
- Merchandise restocking
- Retail merchandising
- Attention to detail
Certification
Medical records
Timeline
Retired
Work for Myself
04.2007 - Current
Medical Records Cordinator
Manor Care Health Services
04.1995 - 06.1997
Customer Service Cashier
Food Lion
Graduated - Main Subjects
Ottawa Township High School
Similar Profiles
Terana’jah GeddisTerana’jah Geddis
Cashier at Food LionCashier at Food Lion
Stacy TimoneriStacy Timoneri
Retail Pricing Coordinator at Food LionRetail Pricing Coordinator at Food Lion
Ariel Rios-RomeroAriel Rios-Romero
Sales Associate at Food LionSales Associate at Food Lion
Tabatha MetzTabatha Metz
Deli Associate at Food LionDeli Associate at Food Lion
Nicole WolfeNicole Wolfe
RN, ANM OB High Risk at Advent Health OcalaRN, ANM OB High Risk at Advent Health Ocala