Laurie Shadwick
Great Falls,MT
Summary
Proven track record in relationship building and customer service, demonstrated at Montana West Farm Bureau by enhancing client retention through tailored life insurance solutions. Skilled in teamwork and problem-solving, I effectively managed inventory at Scheels All Sports, Inc, boosting sales through optimal product availability. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Associate/Life Specialist
Montana West Farm Bureau
05.2024 - Current
- Built relationships with customers to encourage repeat business.
- Analyzed clients'' needs and financial goals, recommending suitable life insurance policies accordingly.
- Negotiated favorable terms for policyholders during the underwriting process based on individual circumstances.
- Educated clients on various life insurance products, enabling informed decision-making and tailored coverage options.
- Collaborated with underwriters to ensure accurate assessments of risk and appropriate policy pricing.
- Resolved customer inquiries promptly, ensuring positive experiences and maintaining client retention rates.
- Managed 15-20 different accounts per day, to include processing payments, scheduling assessment appointments, addressing complaints, updating account policy changes, and working with lenders on accounts.
Specialty Shop Manager
Scheels All Sports, Inc
02.2020 - 09.2023
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stock outs and increased sales.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Organized inventory with multiple vendors, and implemented products through researching and beginning relations with new vendors.
Personal Trainer/Lead Group Exercise Instructor
The Saint Joseph Rec Center
06.2013 - 12.2019
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained up to 8 clients with one on one training comprised of strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Created, developed and managed Monthly Group Challenges for accountability and progress tracking.
Education
Associate of Arts -
Lone Star College
The Woodlands, TXAssociate of Occupational Studies - Exercise Science And Personal Training
Bryan University
Los Angeles, CA08.2013
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Certification
- Licensed Life Specialist
- Licensed Property and Casualty
- Certified NASM Personal Training
Timeline
Sales Associate/Life Specialist
Montana West Farm Bureau
05.2024 - Current
Specialty Shop Manager
Scheels All Sports, Inc
02.2020 - 09.2023
Personal Trainer/Lead Group Exercise Instructor
The Saint Joseph Rec Center
06.2013 - 12.2019
- Licensed Life Specialist
- Licensed Property and Casualty
- Certified NASM Personal Training
Associate of Arts -
Lone Star College
Associate of Occupational Studies - Exercise Science And Personal Training
Bryan University
Similar Profiles
Rachel AdamsRachel Adams
Customer Service Representative at The West Agency Farm BureauCustomer Service Representative at The West Agency Farm Bureau
Madison PotterMadison Potter
Head Volleyball Coach (for Club) at North West Montana Volleyball ClubHead Volleyball Coach (for Club) at North West Montana Volleyball Club
Nanci Jo ChisholmNanci Jo Chisholm
Real Estate Agent at Keller Williams Realty North West MontanaReal Estate Agent at Keller Williams Realty North West Montana