LAURIE SHERROD
Dothan,AL
Summary
Detail-oriented Bank Teller experienced in reconciling cash drawers and resolving discrepancies. Fostered customer trust through clear product guidance and effective communication, while identifying and optimizing sales opportunities. Maintained comprehensive knowledge of banking products to enhance customer service and satisfaction.
Overview
21
21
years of professional experience
Work History
Writer's Assistant - Book Reviewer & Freelance Writer
Elite Authors
02.2026 - Current
- Write original book reviews based on personal reading and analysis, following assigned guidelines and deadlines.
- Produced and submitted quality book reviews, ensuring compliance with guidelines and prompt delivery.
- Maintained accuracy and professionalism while independently meeting tight deadlines for book reviews.
- Produce clear, polished, and reader-focused content for publication.
- Reviewed diverse genres, delivering engaging feedback that enhanced reader understanding and appreciation.
L&J Noah's Ark Daycare
12.2009 - Current
- Proven ability to develop and implement creative solutions to complex problems.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Skilled at working independently and collaboratively in a team environment.
- Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
Bank Teller
Army Aviation Credit Union
01.2006 - 11.2009
- Reconciled cash drawer and resolved discrepancies to ensure accurate financial reporting.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Identified customer's financial needs, built trust, and created tailored solutions to enhance customer satisfaction.
- Handled telephone inquiries on checking and savings accounts, loans, and lines of credit to provide timely and accurate information.
- Assisted members with account inquiries and service requests.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Reservations
Courtyard by Marriott
Dothan, Alabama
05.2005 - 08.2008
- Handled reservations and answered questions from interested patrons for busy [Number]-room hotel.
- Handled reservations and addressed inquiries from patrons for busy [Number]-room hotel, enhancing customer experience.
- Answered phone inquiries about reservations or seating availability.
- Provided customers with information about availability and pricing.
- Developed and implemented reservations policies to streamline processes and improve service quality.
- Developed and implemented policies for reservations management.
- Managed reservations system, facilitating bookings via phone and online portals to ensure smooth operations.
Education
Bachelor of Arts - Psychology
Waldorf University
Forest City, ILSkills
- Writing skills
- Effective writing
- Copywriting
- Content editing
- Content refinement
- Technical writing
- Quality assurance
- Project management
- Team collaboration
- Detail orientation
- Accurate recordkeeping
- Communication skills
- Lesson plan development
Hobbies and Interests
- Reading
- Keeping 54 house plants
Timeline
Writer's Assistant - Book Reviewer & Freelance Writer
Elite Authors
02.2026 - Current
L&J Noah's Ark Daycare
12.2009 - Current
Bank Teller
Army Aviation Credit Union
01.2006 - 11.2009
Reservations
Courtyard by Marriott
05.2005 - 08.2008
Bachelor of Arts - Psychology
Waldorf University