LAURIE SIKA
East Hartford
Summary
Results-driven Assistant Store Manager of Operations with 6 years of experience leading diverse teams to exceed performance goals. Proven track record in enhancing revenue and profitability while effectively managing inventory control, loss prevention, and shrinkage. Recognized for operational excellence, consistently ranking in the top 15 regionally over the past 6 months. Demonstrates strong analytical skills and ethical leadership in a customer-focused, fast-paced environment.
Overview
23
23
years of professional experience
Work History
Warehouse Operations Supervisor
Aldi Distribution Center
South Windsor
07.2022 - Current
- Supervised a team of 40+ employees, including assigning tasks, providing training, evaluating performance, resolving issues, and administering corrective action when needed.
- Tracked employee attendance records and managed payroll processing for all warehouse personnel.
- Collaborated with other departments to ensure smooth flow of materials throughout the supply chain network.
- Identified opportunities for process improvement and implemented changes to optimize operational performance.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Led warehouse layout optimization projects, improving workflow and space utilization.
- Performed regular audits to ensure compliance with safety regulations and company policies and procedures.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
ASSISTANT STORE MANAGER
LOWES
Milford
07.2021 - Current
- Developed innovative and creative merchandise displays to drive point-of-sale purchases
- Conducted weekly walk-throughs with the store manager and department heads to discuss interior visual displays, including lay-down changes and season changes
- Developed merchandising strategy to efficiently move overstock
- Managed aesthetically pleasing displays to showcase company products and increase sales
- Completed stock orders and managed inventory levels
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations
- Developed company initiatives for ongoing store maintenance and increasing efficiency in operations procedures
- POS systems operations
- Relationship building and management
- Goals and performance
- Order management
- Sales growth
- Customer experience
- Customer Relations
- Successful Safety Program currently (555 Days Safe)
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Organizes all events for the store such as employees and customer events
- Examples are season holidays items on lockers, Employee committee meetings, Safety committee meeting and many more fun things
- Managed workload and task demand between corporate guidelines and staff abilities
Operations Assistant Store Manager
The Home Depot Inc
Berlin
07.2019 - 07.2021
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations
- Developed company initiatives for ongoing store maintenance and increasing efficiency in operations procedures
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Organizes all events for the store such as employees and customer events
- Examples are season holidays items on lockers, Employee committee meetings, Safety committee meeting and many more fun things
- Managed workload and task demand between corporate guidelines and staff abilities
Specialty Assistant Store Manager
The Home Depot Inc
South Southington
07.2017 - 07.2019
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations
- Set up events with vendors to advertise what we could install for the customers
- Did this once a month with great success
Operation Assistant Store Manager
The Home Depot Inc
Wallingford
07.2017 - 07.2018
- Developed company initiatives for ongoing store maintenance and increasing efficiency in operations procedures
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations
- Managed workload and task demand between corporate guidelines and staff abilities
Merchandising Assistant Store Manager
The Home Depot Inc
East Haven
12.2016 - 07.2017
- Developed innovative and creative merchandise displays to drive point-of-sale purchases
- Conducted weekly walk-throughs with the store manager and department heads to discuss interior visual displays, including lay-down changes and season changes
- Developed merchandising strategy to efficiently move overstock
- Managed aesthetically pleasing displays to showcase company products and increase sales
- Completed stock orders and managed inventory levels
Department Supervisor / Sales Associates
The Home Depot Inc
Manchester
04.2002 - 12.2016
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
- Built and designed large displays weekly to promote specific products
- Handled cash register, returns and refunds
- Assigned tasks and established work schedules to staff to cover operational needs
Education
Associate Degree - Business Management-AAB
Eastern Gateway Community College
Steubenville, OHCertificate - Hospitality Administration And Management
Manchester Community College
Manchester, CTCertificate - Fire Science
Connecticut Fire Academy
Windsor Locks, CTCosmetology Education -
International Institute of Cosmetology
Wethersfield, CTSkills
- POS system operations
- Relationship building and management
- Goals and performance
- Order management
- Sales growth
- Customer experience
- Customer Relations
- Successful Safety Program currently has 555 days safe
Timeline
Warehouse Operations Supervisor
Aldi Distribution Center
07.2022 - Current
ASSISTANT STORE MANAGER
LOWES
07.2021 - Current
Operations Assistant Store Manager
The Home Depot Inc
07.2019 - 07.2021
Specialty Assistant Store Manager
The Home Depot Inc
07.2017 - 07.2019
Operation Assistant Store Manager
The Home Depot Inc
07.2017 - 07.2018
Merchandising Assistant Store Manager
The Home Depot Inc
12.2016 - 07.2017
Department Supervisor / Sales Associates
The Home Depot Inc
04.2002 - 12.2016
Associate Degree - Business Management-AAB
Eastern Gateway Community College
Certificate - Hospitality Administration And Management
Manchester Community College
Certificate - Fire Science
Connecticut Fire Academy
Cosmetology Education -
International Institute of Cosmetology
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