Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laurie Solis

Lubbock

Summary

Proven ability to deliver exceptional customer service while multitasking in fast-paced environments. Quick learner skilled in food handling and cash management, consistently fostering positive relationships with customers to drive repeat business.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. I bring positive attitude and commitment to continuous learning and growth. I have also experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Food Service Worker

Texas Tech University
08.2020 - 08.2025
  • Assisted in food preparation and assembly to ensure timely service during peak hours.
  • Maintained cleanliness of workstations and dining areas to uphold health standards.
  • Supported customer service by taking orders and addressing inquiries promptly.
  • Learned proper food handling techniques to promote safety and quality assurance.
  • Utilized kitchen equipment safely while following operational guidelines and protocols.

Cashier

Lowes Home Improvment
01.2018 - 08.2020
  • Collaborated with team members to maintain clean and organized checkout area.
  • Trained new staff on operational procedures and customer service standards.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier

Pinkies
03.2009 - 05.2018
  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Cashier

Food King Supermarkets
09.2007 - 03.2009
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Florin High School
Sacramento, CA
01-1993

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Strong work ethic
  • Reliable

Certification

  • Certified Safe Serve, Texas Tech University
  • Certified TABC, People Ready

Timeline

Food Service Worker

Texas Tech University
08.2020 - 08.2025

Cashier

Lowes Home Improvment
01.2018 - 08.2020

Cashier

Pinkies
03.2009 - 05.2018

Cashier

Food King Supermarkets
09.2007 - 03.2009

High School Diploma -

Florin High School

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