Summary
Overview
Work History
Education
Skills
Timeline
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Laurie Sutherland

Windsor Locks,CT

Summary

Dedicated General Office Clerk with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

36
36
years of professional experience

Work History

General Office Clerk

YRC Freight
09.1997 - 07.2023
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Responded to inquiries from callers seeking information.
  • Maintained and updated office records, both digital and physical.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Delivered clerical support by handling range of routine and special requirements.
  • Managed daily data entry and kept clerical information accurate and up-to-date.

Billing Clerk

Red Star Express Lines
06.1987 - 05.1997
  • Entered and maintained billing information in company internal databases for accessibility.
  • Verified accuracy of billing data and corrected discrepancies.
  • Monitored outstanding invoices and performed collections duties.
  • Managed invoicing and payment processing operations.

Education

High School Diploma -

Windsor High School
Windsor, CT
06.1981

Skills

  • General Office Functions
  • Inquiry Requests
  • Clerical Support
  • Filing
  • Employee Training
  • Documentation

Timeline

General Office Clerk

YRC Freight
09.1997 - 07.2023

Billing Clerk

Red Star Express Lines
06.1987 - 05.1997

High School Diploma -

Windsor High School

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Laurie Sutherland