Laurie Solis
Tyler,TX
Summary
Finance and Customer Service Specialist with a proven track record at Paramount General Agency, enhancing invoice processing and data entry accuracy through effective time management and problem-solving skills. Demonstrated commitment to continuous learning and adaptability, resulting in improved inter-departmental collaboration and a notable increase in operational efficiency.
Overview
19
19
years of professional experience
Work History
Accounting Associate/Finance
Paramount General Agency
Tyler, US
10.2020 - 01.2025
- Generated and distributed invoices.
- Managed communications via email and phone.
- Drafted finance agreements.
- Analyze endorsements to determine approval status.
- Allocated funding to rectify invoices.
- Reviewed and updated account information in company computer system.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Maintained data entry requirements by following data program techniques and procedures.
- Reviewed data for deficiencies or errors, corrected any incompatibilities and checked output.
- Organized files according to established procedures for easy retrieval later on.
- Followed up on pending tasks until completion.
Lab Processor
Gamma Healthcare, Inc.
Tyler, US
02.2019 - 10.2020
- Collected and processed specimens in medical environment
- Maintained cleanliness of lab area by sterilizing tools and equipment.
- Adhered to laboratory protocols for the treatment of biological specimens.
- Dispose properly of trash and biohazard
- Follow HIPAA standards
- Develop and maintain positive customer relationships through effective communication
- Utilize Copia and Seacoast to compile data gathered from various sources
- Correctly order lab work
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
Housekeeper
UT Health East Texas
Tyler, US
12.2017 - 02.2019
- Return vacant rooms to occupant-ready status
- Followed proper handling procedures for chemical cleaners and power equipment
- Provided detailed and timely cleaning services
- Reported all maintenance issues
- Created checklists for daily stocking of housekeeping carts
- Sheets and pillowcases daily
- Followed HIPAA standards
- Dispose of trash and biohazard correctly
- Interacted with patients and staff
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured that all health standards were met during cleaning operations.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Provided excellent customer service when interacting with patients or visitors.
- Participated in mandatory training sessions on new products or processes.
Photo Technician
Walgreens
Tyler, US
08.2015 - 01.2016
- Greeted and assisted customers, suggested and promoted products, and services and processed and packaged photo orders
- Operated and maintained photograph processing equipment and processed digital film into photographic hard copies
- Manipulated digital images through advanced computer skills, including video editing and image retouch and design and owned technical quality of final output
- Printed and packaged requests, contacted customers regarding order availability, and personally completed transactions with customers
- Oversaw the maintenance of lab printers and photo processing equipment to ensure consistent functionality
- Resolved customer problems with speed and professionalism to maintain high satisfaction ratings
- Trained and guided employees on how to correctly process payments, print photos and merchandise products
Pharmacy Clerk/Cashier
Walmart
Tyler, US
09.2005 - 12.2006
- Communicated with insurance companies for billing purposes
- Provided filled prescriptions to customers, included medication information sheets and coordinated consults
- Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions
- Provided excellent services and attention to customers when face-to face or through phone conversations
- Followed HIPAA standards
- Contributed to the development of pharmacy policies and procedures to enhance efficiency and service quality.
- Organized and labeled medication containers for easy identification.
- Met regulatory recordkeeping requirements by documenting pharmacy log with information on prescriptions picked up by patients.
- Performed administrative tasks such as filing paperwork, answering phone calls, responding to emails.
- Assisted pharmacists with the preparation of medications, including counting tablets and labeling bottles.
- Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
- Ensured compliance with federal and state pharmacy regulations and laws.
Education
Associate of Applied Science - Medical Office Management
Tyler Junior College
Tyler, TX12.2020
Skills
- Finance
- 10-key
- Effective Time Management
- Customer Service
- Sterile Processing Techniques
- HIPAA Compliance
- Medical Office Experience
- Medical Terminology
- Invoice processing
- Problem-solving abilities
- Multitasking
- Data entry
- Task prioritization
- Adaptability
- Proactive and Self-motivated
- Continuous learning commitment
- Patient confidentiality maintenance
- Word processing
Personal Information
Authorized To Work: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Accounting Associate/Finance
Paramount General Agency
10.2020 - 01.2025
Lab Processor
Gamma Healthcare, Inc.
02.2019 - 10.2020
Housekeeper
UT Health East Texas
12.2017 - 02.2019
Photo Technician
Walgreens
08.2015 - 01.2016
Pharmacy Clerk/Cashier
Walmart
09.2005 - 12.2006
Associate of Applied Science - Medical Office Management
Tyler Junior College
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