Laurie Thomas

• Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
• Utilized inventory management software to track stock levels and maintain accurate records.
• Planned and implemented efficient warehousing systems for incoming and outgoing goods.
• Organized regular cycle counts of physical inventory to ensure accuracy of system data.
• Collaborated closely with logistics teams to ensure smooth flow of shipments.
• Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
• Operated forklifts to fill or empty overhead spaces.

• Greeted customers and provided assistance with product selection.
• Assisted in creating displays to promote products.
• Informed customers about current promotions and discounts.
• Assisted customers with returns, exchanges and refunds.
• Attended staff meetings to discuss new products or changes in store policy.
• Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
• Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
• Cross-trained in other departments within the business.
• Built and maintained relationships with peers and upper management to drive team success.

• Attract, hire, develop, inspire, and retain top talent, including the store leadership team.
• Teach, coach, and train to improve the success and potential of all associates.
• Effectively lead and drive high performance of all associates.
• Set and reinforce clear and concise expectations, performance, results, and accountability.
• Build a loyal customer base through engagement and conversion.
• Meet payroll targets by ensuring appropriate sales floor coverage and maintaining focus.
• Implement and sustain visual direction to bring the product story to life.
• Implemented company selling strategies.
• Partner with the leadership team to support action plans that optimize results and effectively execute operational activities.
• Maintain policies and procedures.
• Incorporate asset protection and safety messages into daily operations.

editdeletemove

• Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
• Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
• Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
• Provided leadership support during peak business hours by motivating staff members to meet targets.
• Assisted in recruiting efforts by interviewing candidates for open positions in the store.
• Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
• Delegated assignments based on team strengths to optimize floor coverage and service levels.
• Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
• Assisted in continuous development of effective store associates to achieve desired sales and results.
• Maintain Policy and Procedures.
• Incorporate asset protection and safety messages into daily operations.

editdeletemove

• Created and maintained office policies and procedures to ensure smooth operations and compliance with all state regulations.
• Developed and implemented a new filing system for medical records, resulting in improved patient care.
• Coordinated with insurance companies to verify coverage of services rendered.
• Maintained accurate patient data, including medical history, laboratory results, billing information and other relevant documents.
• Managed accounts receivable for the practice, ensuring timely payments from insurance companies and patients.
• Trained new staff on office procedures, software programs and customer service protocols.
• Provided support to physicians by organizing patient charts prior to scheduled appointments.
• Monitored inventory levels of supplies necessary for daily operations of the office.
• Reviewed employee time sheets for accuracy before submitting them for payroll processing.
• Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
• Developed and implemented office policies and procedures while adhering to HIPAA and OSHA regulations.
• Supervised patient billing, collection and financial counseling and assisted with cash posting.
• Performed EKG's and documented results.