Laurie Trezza

• Monitored student progress, delivering actionable feedback to teachers and parents for targeted interventions.
• Attended professional development workshops to enhance job-related skills.
• Provided guidance to students in classroom settings, promoting academic success.
• Applied positive reinforcement techniques to redirect negative behaviors, improving learning environment.
• Regularly reported observations to teaching staff, informing instructional strategies.

Achieved high patient satisfaction survey scores through exceptional service delivery.

• Maintained confidentiality at front desk to protect sensitive patient information.

Managed front desk operations while ensuring compliance with privacy regulations.

• Safeguarded patient information by adhering to HIPAA protocols to reinforce trust.
• Documented patient information accurately in electronic health records.
• Maintained precise records of patient care conditions for medical staff review.