Laurie Whisman
Bel Air,MD
Summary
I am a hardworking employee with customer service, multitasking and time management abilities. I am devoted to giving every customer a positive and memorable experience. I am an organized and motivated employee eager to apply time management and organizational skills in various environments. I am a committed job seeker with a history of meeting company needs with consistent and organized practices. I am skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I have a strong work ethic, adaptability and exceptional interpersonal skills. I am adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
RN
Home Care
Bel Air, MD
02.2017 - 04.2018
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Monitored and managed various treatment and care interventions.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Administered medications, tracked dosages and documented patient conditions.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Created, implemented and evaluated patient care plans with medical team.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
RN Case Manager
Medstar Union Memorial Hospital
Baltimore, MD
10.2011 - 02.2017
- Initiated RAC Appeals process for denied claims for Medicare, including following through to ALG level.
- Strong skills in working independently from home.
- Proficient in InterQual and Milliman.
- Familiar with CPT codes.
- Determined and coordinated appropriate level of care to meet individual patient needs.
- Updated and maintained discharge plan of care with physician, members of healthcare team, patients and families.
- Collaborated with physicians on patient medications, medical needs and performance.
- Incorporated appropriate nursing methods to create individualized care plans.
- Assessed and reviewed patients for discharge and planning and integrated services for patients requiring home care, home infusion and durable medical equipment (DME).
- Advocated for patients by identifying insurance coverage, communicating care preferences to practitioners and verifying interventions met patients' treatment goals.
- Obtained and followed physician recommendations for both inpatient and outpatient care depending on diagnosed recovery process.
- Obtained recommendations for inpatient or outpatient level of care by discussing cases with physician advisor.
- Arranged placement of admissions and transfers in accordance with clinical standards and guidelines.
RN Case Manager
CareFirst BCBS
Baltimore, MD
10.2005 - 10.2011
- Proficient with InterQual and Milliman standards.
- Familiar with CPT codes.
- RN preceptor for 3 new employees.
- Determined and coordinated appropriate level of care to meet individual patient needs.
- Updated and maintained discharge plan of care with physician, members of healthcare team, patients and families.
- Collaborated with physicians on patient medications, medical needs and performance.
- Assessed and reviewed patients for discharge and planning and integrated services for patients requiring home care, home infusion and durable medical equipment (DME).
- Collaborated with physicians during medical rounds, updated treatment plans and provided plan of care to patients and families.
- Advocated for patients by identifying insurance coverage, communicating care preferences to practitioners and verifying interventions met patients' treatment goals.
- Obtained and followed physician recommendations for both inpatient and outpatient care depending on diagnosed recovery process.
- Obtained recommendations for inpatient or outpatient level of care by discussing cases with physician advisor.
- Secured insurance authorizations to rehabilitation facilities or long-term care placement.
RN, Emergency Department
Upper Chesapeake Medical Center
Bel Air, MD
06.2004 - 07.2005
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Maintained comprehensive base of unit supplies to meet expected patient demands, public health emergencies and mass casualty incidences.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Monitored and managed various treatment and care interventions.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Administered medications, tracked dosages and documented patient conditions.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Created, implemented and evaluated patient care plans with medical team.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
- Conducted intake assessments with patients and relatives to gather case history.
- Answered patient questions and provided take-home materials for further information.
- Triaged and treated high-volume caseload in busy emergency room setting.
- Administered critical IV medications to stabilize patients for assessment and treatment.
- Maintained open and clear communication with physicians to coordinate effective patient care.
- Cared for patients experiencing acute traumas, including cardiac arrests, strokes and gunshot wounds.
- Responded quickly to codes and coordinated efficient and skilled care.
- Treated patients by administering various types of medications and therapies.
- Upheld patient safety standards by preventing unauthorized access or incorrect dosage administration.
- Monitored condition of up to 3 patients per shift to identify concerning changes and mitigate symptoms.
RN
Gambro Dialysis
Baltimore, MD
05.2002 - 06.2004
- Charge Nurse for a 24 chair outpatient dialysis center.
- initiated dialysis treatments and completed treatments.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Monitored and managed various treatment and care interventions.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Administered medications, tracked dosages and documented patient conditions.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Created, implemented and evaluated patient care plans with medical team.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Conducted intake assessments with patients and relatives to gather case history.
RN
Chesapeake Kidney Center
Bel Air, MD
05.2001 - 05.2002
- Charge Nurse for a 12 chair outpatient dialysis center
- Initiated and completed dialysis treatments.
- Initiated new procedures for maintaining accurate list of home medications.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Created, implemented and evaluated patient care plans with medical team.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Conducted intake assessments with patients and relatives to gather case history.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Monitored and managed various treatment and care interventions.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Administered medications, tracked dosages and documented patient conditions.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Provided patient and family health education focusing on self-management, prevention and wellness.
RN, ICU
MedStar Harbor Hospital
Baltimore, MD
08.1994 - 10.2000
- Worked in PACU/ Surgical ICU with total patient care for up to 3 patients.
- Coordinator of peer review evaluations.
- Calculated bi-weekly payroll for an average of 20 employees.
- BLS instructor.
- ACLS certified.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Created, implemented and evaluated patient care plans with medical team.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Conducted intake assessments with patients and relatives to gather case history.
- Monitored patients after surgery, answered questions and provided home care strategies.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Monitored and managed various treatment and care interventions.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Administered medications, tracked dosages and documented patient conditions.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Acted as patient advocate and implemented total patient care through team nursing process.
Education
Certified Veterinary Assistant - Animals
Animal Behavioral College
Santa Clarita, CA01.2020
Associate of Arts - Nursing Education
Anne Arundel Community College
Arnold, MD05.1987
Skills
- Organization and Time Management
- Conflict Resolution
- Team Building
- Customer Service
- Calm Under Pressure
- Computer Skills
- Troubleshooting
- Excellent Communication
- Training & Development
- Data Entry
- Flexible and Adaptable
Languages
English
Professional
Additional Information
- Volunteer with Shadow Cats TNR: includes fostering, caring for adoptable kittens and cats at a local pet store. Administration of vaccines and other medications.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
RN
Home Care
02.2017 - 04.2018
RN Case Manager
Medstar Union Memorial Hospital
10.2011 - 02.2017
RN Case Manager
CareFirst BCBS
10.2005 - 10.2011
RN, Emergency Department
Upper Chesapeake Medical Center
06.2004 - 07.2005
RN
Gambro Dialysis
05.2002 - 06.2004
RN
Chesapeake Kidney Center
05.2001 - 05.2002
RN, ICU
MedStar Harbor Hospital
08.1994 - 10.2000
Certified Veterinary Assistant - Animals
Animal Behavioral College
Associate of Arts - Nursing Education
Anne Arundel Community College