Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laurie Tomlinson

Sachse,TX

Summary

Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.

Overview

14
14
years of professional experience

Work History

Assistant Store Manager

Nautica Retail
Allen, Texas
04.2024 - Current
  • Supervised daily store operations and maintained high customer service standards.
  • Implemented company policies and ensured compliance across all store activities.
  • Resolved customer inquiries and complaints efficiently to maintain satisfaction levels.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Maintained inventory by checking merchandise to determine levels.

Part Time Stock Associate

Nautica Retail
Allen, TX
08.2022 - 04.2024
  • Stocked shelves with merchandise ensuring proper organization and visual appeal.
  • Assisted customers in locating products, providing excellent service and support.
  • Operated point-of-sale system for efficient transaction processing and customer checkout.
  • Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.

Store Manager

Tuesday Morning
Frisco, TX
05.2019 - 10.2021
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.Oversaw POS operations and cash management to reduce errors.Strengthened work flow productivity by hiring, managing and developing top talent.

Store Manager

Rue 21
Grapevine, TX
08.2016 - 05.2019
  • Strengthened work flow productivity by hiring, managing and developing top talent.Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.Updated store pricing, signage and merchandising to promote specials, sales and discounts.

Store Manager

Wet Seal
Frisco, TX
08.2015 - 08.2016
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.Updated store pricing, signage and merchandising to promote specials, sales and discounts.Oversaw inventory management through cycle counts, audits and shrinkage control.

Store Manager

ECCO
Dallas, TX
04.2015 - 08.2015
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.Generated repeat business by responding to customer concerns with friendly and knowledgeable service.

Store Manager

Wet Seal
Mesquite, TX
10.2011 - 01.2015
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.Resolved customer problems by investigating issues, answering questions and building rapport.

Education

Bachelor of Science - Fashion Merchandising

Stephen F Austin State University
05.1991

Skills

  • Customer service
  • Inventory management
  • Cash handling
  • Visual merchandising
  • Point-of-sale operations
  • Staff training

Timeline

Assistant Store Manager

Nautica Retail
04.2024 - Current

Part Time Stock Associate

Nautica Retail
08.2022 - 04.2024

Store Manager

Tuesday Morning
05.2019 - 10.2021

Store Manager

Rue 21
08.2016 - 05.2019

Store Manager

Wet Seal
08.2015 - 08.2016

Store Manager

ECCO
04.2015 - 08.2015

Store Manager

Wet Seal
10.2011 - 01.2015

Bachelor of Science - Fashion Merchandising

Stephen F Austin State University

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