Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laurie Williams

Springfield,MA

Summary

Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care, triage, and care coordination in a fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.

Overview

22
22
years of professional experience

Work History

Registered Nurse

Hartford Healthcare
07.2001 - Current
  • Provide care to mothers, newborns, and significant others from admission to discharge, including them in the plan of care and decision-making.
  • Facilitate and deliver nonjudgmental and non-discriminatory care sensitive to patient diversity, and autonomy and preserving dignity and rights.
  • Administer medications and treatment to patients and monitor responses while working with healthcare teams to adjust care plans.
  • Collaborate with physicians to quickly assess patients and deliver appropriate treatment while managing changes in patient conditions.
  • Educate patients, families, and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Leverage feedback and process improvement opportunities to create a safer and healthier environment and increase patient satisfaction.
  • Facilitate therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Train new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Participate in nursing simulation activities, evidence-based practice project implementation, and competency development to further nursing education.
  • Contributed to the preparation, education, and implementation of strategies to achieve the redesignation of Baby-Friendly.
  • Contribute substantially to successful department JCAHO accreditation by consistently operating to the highest standards of care.
  • Actively participate in the hospital-wide Resource Council/ Staffing Council
  • Actively assess the use of resources within the unit and the cluster
  • Serve as a resource to staff

Registered Nurse, Medical-Surgical Unit

Mercy Medical Center
09.2008 - 12.2010
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families, and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.

Education

Bachelor of Science - Nursing

Western Governors University
Salt Lake City, UT
02.2023

Associate of Science - Nursing

Springfield Technical Community College
Springfield, MA
05.2001

Skills

  • Nursing Staff Leadership
  • Strong Clinical Judgment
  • Patient Assessments
  • Postpartum Care
  • Breastfeeding Support
  • Newborn Care
  • Patient and Family Advocacy
  • Patient and Family Education
  • Precepting
  • Complex Problem-Solving
  • Relationship Building
  • Managing Deadlines

Timeline

Registered Nurse, Medical-Surgical Unit

Mercy Medical Center
09.2008 - 12.2010

Registered Nurse

Hartford Healthcare
07.2001 - Current

Bachelor of Science - Nursing

Western Governors University

Associate of Science - Nursing

Springfield Technical Community College

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Laurie Williams