Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
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Laurie Yanez

Layton,Utah

Summary

Dedicated, hardworking professional with over 10 years in a warehouse environment. Focused on safety and customer satisfaction with a strong work ethic. Highly experienced using forklifts and various computer and scanning equipment. Excellent verbal and written communication skills with exceptional customer service knowledge.

Overview

1
1
Certification

Work History

Warehouse Order Puller

ReaderLink
  • Responsible for Expediting order processing by efficiently locating, retrieving, and items for shipment
  • Possessed a high attention to detail to ensure customer satisfaction with orders
  • Increased order accuracy by diligently verifying product information and quantities before packaging
  • Provided excellent customer service when addressing inquiries regarding order status or product availability
  • Enhanced warehouse organization through systematic arrangement of products, streamlining the order pulling process

Inventory Specialist

Quality Aviation
  • Provided customer service, performed inspections and inventory checks on aircraft parts for F4 jets
  • Documented the conditions of items and then input accurate counts into the computer system
  • Stocked and assigned material to the appropriate location in the warehouse for storage

Customer Service Representative

ACS
  • Provided customer service for all retail sales in equipment requests
  • Ensured customer's questions and concerns were dealt with in a timely manner
  • Responsible for billing practices, including account information and reimbursements and accounts receivable
  • Assisted customers who called in for questions to order products
  • Quality Control
  • Bilingual
  • Machine Operation
  • Implemented
  • Team Player
  • Customer Service
  • Project Management
  • Forklift

Aircraft Ordnance Mechanic Helper

HAFB Defense Distribution Depot
  • Responsible for identifying, sorting, assembling and verifying electrical components for aircrafts
  • Performed inventory and shelf-life inspection on assets in storage
  • Processed return items by assuring accurate quantity checks and material inspection
  • Proficient with basic math skills and utilized a variety of measuring devices like calibers, gauges, etc
  • Transported documentation to appropriate areas for the receiving division

Materials Handler's Helper

Hill Air Force Base
  • I learned new materials, processes, and programs quickly
  • Processed return items by assuring accurate quantity checks and material inspections
  • Determined and transported documentation to appropriate areas for receiving division
  • Completed an apprenticeship program
  • Obtained significant experience handling electrical and drivability work issues
  • Subsequently serviced and repaired fleet vehicles, trucks for trucking companies, and personal vehicles for individual customers
  • My duties included: machine work, rebuilding gas and diesel engines, rebuilding all sizes of transmissions, arid drive axles, alignments, body and paint, welding, suspensions, air and hydraulics, brakes, air conditioning, and other vehicle issues

Education

High School Diploma -

Layton High

Skills

  • Quality Control
  • Bilingual
  • Machine Operation
  • Implemented
  • Team Player
  • Customer Service
  • Project Management
  • Forklift

Certification

  • AWS Operator Vehicle/Vehicle Remotes
  • DS QP4/PITT Team Training Course
  • Material Processing Training Program
  • Electrostatic Discharge Control Course

Volunteer Experience

  • YCC Women's Shelter, Advocate, Created a safe and welcoming environment for residents., Provided high quality of emotional support., Organized activities and collected donations for Holiday functions.
  • Family Enrichment Center, Organizer, Assisted with special events, programs and learning activities.
  • Whitesides Elementary, Assistant, Assisted with special events and programs.

Timeline

High School Diploma -

Layton High

Warehouse Order Puller

ReaderLink

Inventory Specialist

Quality Aviation

Customer Service Representative

ACS

Aircraft Ordnance Mechanic Helper

HAFB Defense Distribution Depot

Materials Handler's Helper

Hill Air Force Base

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Laurie Yanez