Dedicated Professional, with over 17 years of experience offering committed and passionate support with a focus on professionalism. Excellent communication and people skills with extensive strategic planning capabilities. Works well with minimal supervision in both leadership and team roles. Well-organized an able to multitask while maintaining attention to detail. Extensive knowledge of office management software, proficient in MS Office applications, and has thorough knowledge of institutional policies and procedures.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Associate Program Manager
Vanderbilt University Medical Center
Nashville, TN
02.2019 - Current
Program Coordinator for three ACGM Accredited Anesthesiology Fellowship Programs
Planning, organizing, and managing resources to bring about the successful completion of specific program goals and objectives.
The ability to show leadership and influence people of equal rank in an effort to accomplish team goals.
Ability to monitor costs, expenses and revenue as well as the ability to manage those costs and expenses in relation to budgeted amounts.
Developing a systematic process of checking to see whether a process or service is meeting specific requirements.
Build relationships through industry contacts, professional organizations and individuals.
Identifies, analyzes and improves upon existing business processes for optimization and to meet standards of quality.
Solves complex problems by seeking to understand the issues, solves routine problems, and raises proper concerns to supervisors in a timely manner.
Listens carefully to understand the issues and provides accurate information and support.
Ensured that all relevant policies were adhered to by fellows throughout their time in the programme.
Maintained accurate records of all fellows' progress throughout their tenure in the program.
Monitored progress of fellows throughout the duration of their fellowship period.
Created reports on activities related to the fellowship program and presented them at regular intervals.
Provided feedback on fellow performance through periodic evaluations.
Organized and facilitated meetings with fellows, mentors and other stakeholders in order to ensure successful outcomes for the fellowship program.
Coordinated and managed all aspects of the fellowship program, including recruitment, selection, orientation and training.
Established policies and procedures and made modifications based on analysis of operations, performance and other research information.
Prepared reports using academic or institutional data and information.
Provided guidance, support and mentorship to fellows as they navigated their respective programs.
Developed and implemented strategies to promote the fellowship program to potential applicants.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Understood and followed oral and written directions.
Collaborated with others to discuss new opportunities.
Recognized by management for providing exceptional customer service.
Lead Administrative Assistant
Vanderbilt University Medical Center
Nasville, Tennessee
09.2016 - 02.2019
Supported Rheumatology Division Chair
Prepared and prioritized calendars and correspondence.
Processed incoming mail by sorting items into designated categories for further distribution or action.
Composed correspondence, reports and meeting notes.
Coordinated appointments, meetings and conferences.
Set up conferences and meetings by scheduling and reserving rooms and preparing supplies.
Building cooperative working relationships.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Arrange flights, hotels, car rentals for guest speakers
Maintained databases ensuring accuracy of data entry and retrieval of information when needed.
Researched potential vendors or suppliers to obtain competitive pricing on goods or services needed by the company.
Coordinated catering services for various functions.
Organized both physical and digital files.
Scheduled and coordinated meetings, conferences, teleconferences, and other events.
Handled confidential information in a discreet manner with tact and diplomacy.
Program Coordinator for ACGME Accredited Rheumatology Fellowship Program
Administrative Assistant II
Vanderbilt University Medical Center
Nasville, Tennessee
03.2015 - 02.2016
Inventoried and ordered supplies for office.
Division office support to include, answering the phone, sorting mail and faxes, maintaining supplies, and escorting guest speakers.
Coordinate complex meeting schedules and maintain work flow for Division Chair.
Coordinate business travel for Division Director and guest.
Reconciling company credit card, payments made to vendors, check request, and purchase order.
Completing expense reports for Division Director and guest.
On-boarding support for new hires.
Maintain sensitive employee records.
Mentor new Administrative Assistants entering the division.
Provide assistance to department HR Administrator.
Prepare Faculty Reappointments.
Prepare Research Post-Doctoral Fellow appointments and reappointments.
Administrative Assistant
LSI, Inc.
Jacksonville, FL
01.2004 - 07.2014
Provided secretarial and office management support while building cooperative working relationships.
Composed correspondence, reports and meeting notes.
Monitored progress on projects assigned by upper management.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Coordinated travel arrangements and completed expense reports for travel reimbursement.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Scheduled appointments between clients and customers and internal staff members.
Scheduled appointments, meetings and events for management staff.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Managed database systems containing products sent to customers.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Organized both physical and digital files and updated reports to coordinate project materials.
Prepared expense reports on behalf of executives in accordance with company policies and procedures.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Executed on-time, under-budget projects by solving complex issues for senior leadership.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining a neat and organized work area.
Provided product shipment logistical support and quality control by coordinating with vendors.
Provided administrative support to 3 Vice Presidents, 5 Directors, and 5 Program Mangers.
Education
Bachelor of Science - Business Leadership
Lipscomb University
Nashville, TN
08-2021
Skills
Scheduling and Planning
File Management
Expense Reporting
Strong Organization
Task Delegation
Workload Prioritization
Travel Arrangements
Program Management
Peer Leadership
Financial Processes
Quality Management
Networking
Process Improvement
Certification
Certification
Graduate Medical Education Training Administration
EXECUTIVE ASSISTANT to the EXECUTIVE MEDICAL DIRECTOR, ASSOCIATE NURSING OFFICER and ASSOCIATE OPERATING OFFICER at VANDERBILT UNIVERSITY MEDICAL CENTER VANDERBILT HEART and VASCULAR INSTITUTE (VHVI)EXECUTIVE ASSISTANT to the EXECUTIVE MEDICAL DIRECTOR, ASSOCIATE NURSING OFFICER and ASSOCIATE OPERATING OFFICER at VANDERBILT UNIVERSITY MEDICAL CENTER VANDERBILT HEART and VASCULAR INSTITUTE (VHVI)
Program Manager at Vanderbilt University Medical Center, Vanderbilt Home Care ServicesProgram Manager at Vanderbilt University Medical Center, Vanderbilt Home Care Services
Cardiac Intensive Care Unit - Registered Nurse (Staff) at Vanderbilt University Medical CenterCardiac Intensive Care Unit - Registered Nurse (Staff) at Vanderbilt University Medical Center