Laurie Bruce
Winter Park
Summary
Diligent Hospitality Worker with great people skills. Dedicated to providing guests with best-in-class service and elevating reputation of establishment. Equipped to reliably meet standards and go above requirements to help team members with wide-ranging hospitality needs.
Overview
32
32
years of professional experience
1996
1996
years of post-secondary education
Work History
Hospitality Worker
Levy group
Orlando, Fl
07.2023 - Current
- Provided excellent customer service in fast-paced dining environments.
- Maintained cleanliness and organization of workstations and dining areas.
- Bartending special events
- Serving at restaurant and private dining events
- Food running
- Resolved customer complaints and ensured satisfaction promptly.
- Adhered to food safety and sanitation guidelines consistently.
- Trained new employees on hospitality standards and procedures.
- Served food and drinks to customers in a timely manner.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
- Provided customer service to ensure satisfaction throughout their dining experience.
- Welcomed customers to property and offered immediate assistance with needs.
- Restocked supplies of condiments, beverages and other items as needed.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
Hairstylist
Eclips salon & spa
Orlando
09.2015 - Current
- Provided personalized hair consultations to assess client preferences and needs.
- Executed a variety of cutting, coloring, and styling techniques for diverse clientele.
- Maintained cleanliness and organization of salon tools and workstations daily.
- Salon manager- booking services and maintenance of entire salon and spa.
- Greeted customers, answered phones and booked appointments.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Educated clients on proper home hair care maintenance techniques.
- Assisted other stylists with busy periods in the salon.
- Developed relationships with new clients through referrals from existing customers.
- Managed cash register transactions during checkout process.
- Tracked inventory of supplies used for styling services.
Office Manager
Green Solutions Of Florida
Longwood, Fl.
08.2023 - 01.2025
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Trained team members on new hotel services and products to support promotional efforts.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Entertainment
Walt Disney World Company
Kissimmee, Fl.
10.1994 - 08.2013
- Played interactive games with toddlers and provided age-appropriate entertainment for older children.
Education
Palm Beach Gardens, High School
Palm Beach Gardens, FL2 Yr - Commercial Art, Graphic Design
International Fine Arts College
Miami, FL 1992 - 1994
Cosmetology - Cosmetology
Institute of Creative Enhancement
Longwood, Fl 08.2000 - 09.2001
Skills
- Customer service
- Food safety
- Event coordination
- POS systems
- Time management
- Inventory control
- Attention to detail
- Problem solving
- Guest relations
- Multitasking Abilities
- Front desk management
- Reliability
References
References available upon request.
Work Preference
Work Type
Gig WorkLocation Preference
RemoteOn-SiteHybridSalary Range
$0/hr - $1000/hrTimeline
Office Manager
Green Solutions Of Florida
08.2023 - 01.2025
Hospitality Worker
Levy group
07.2023 - Current
Hairstylist
Eclips salon & spa
09.2015 - Current
Cosmetology - Cosmetology
Institute of Creative Enhancement
08.2000 - 09.2001
Entertainment
Walt Disney World Company
10.1994 - 08.2013
2 Yr - Commercial Art, Graphic Design
International Fine Arts College
1992 - 1994
Palm Beach Gardens, High School