Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic
Laurin Tabachuk

Laurin Tabachuk

Raleigh-Durham,NC

Summary

I am a highly organized and detail-oriented professional with a strong work ethic and exceptional time management skills. I contribute that to working as a receptionist/personal assistant for many years. I also can contribute that to being a mother of three boys and running a busy household. I am proficient in scheduling, calendar management, and document management to ensure efficient operations. I have consistently achieved outstanding results under tight deadlines in both remote and in-office settings. I am a motivated and proactive individual with excellent communication and interpersonal skills with customers, fellow coworkers, and just people in general. I have assistant experience as a receptionist/personal assistant for 6 years and as a performing arts studio assistant for 5 months. These positions gave me the knowledge of handling travel arrangements, managing itineraries and schedules, and maintaining personal and confidential information. I am also skilled in creating various social media video and graphic promotions. I have a strong Catholic foundation since childhood and have strengthened that faith in Jesus and God even more so in my adult years.

Overview

14
14
years of professional experience

Work History

Administrative/Studio Assistant

Expressions in Rhythm Studio
08.2024 - Current
  • Respond to sales inquiries, follow up with sales leads, and respond to client requests
  • Manage web presence, including formatting newsletters, creating presentation videos, scheduling various social media posts, and proofing YouTube videos
  • Creating promotional content on all platforms of social media
  • Assist with emails, including responding to clients, other contractors, and business contacts
  • Research and be the point person for service providers for business services including studio maintenance and video editing
  • Update and maintain mailing lists
  • Facilitate special event registration and execution
  • Processing and recording invoice and payment information

Information and Referral Specialist

Area Agency for Aging Pinellas-Pasco Counties
05.2023 - 03.2024
  • Responded promptly to inquiries from patients or families regarding referral status
  • Maintained accurate records of all referrals and follow-up activities
  • Assisted callers on ways to negotiate services and benefits and provide guidance on available options
  • Provided active listening and support for seniors, adults with disabilities, and their caregivers
  • De-escalation, stabilization, and problem-solving for crisis situations which often involved mental health issues, medical issues, elder abuse, financial crises, etc
  • Evaluated outcomes of referred cases through follow-up efforts.
  • Review appropriate reports, releases, brochures, and other materials to keep abreast of happenings in the aging network
  • Provided face-to-face assistance for customers who seek information in person
  • Responded to letters/emails from concerned citizens and information requests from individuals, medical professionals, law enforcement, and other agencies
  • Complied with all security and confidentiality laws and regulations in accordance to HIPAA
  • Coordinated scheduling for clients with timely notifications about appointments.
  • Transmitted correspondence by mail, e-mail and fax

Membership and Kid Zone Lead

YMCA Bardmoore
04.2018 - 03.2024
  • Processed cancellations, enrollments, and other changes.
  • Listened attentively to member concerns, ensuring satisfactory resolutions.
  • Cultivated strong relationships within the organization.
  • Managed care for children from infancy to pre-adolescence while parents participated in activities.
  • Planned and prepared themed weekly crafts for children
  • Maintained safe and healthy environments for children and staff
  • Provided leadership and direction to staff, ensuring compliance with company policies and procedures
  • Facilitated conflict resolution between team members when needed
  • Managed facility opening and closing procedures.

Assessment Counselor

Operation PAR, Inc
01.2011 - 12.2011
  • Respond to sales inquiries, follow up with sales leads, and respond to client requests
  • Manage web presence, including formatting newsletters, creating presentation videos, scheduling various social media posts, and proofing YouTube videos
  • Creating promotional content on all platforms of social media
  • Assist with emails, including responding to clients, other contractors, and business contacts
  • Research and be the point person for service providers for business services including studio maintenance and video editing
  • Update and maintain mailing lists
  • Facilitate special event registration and execution
  • Processing and recording invoice and payment information

Education

Bachelor of Arts (B.A.) - Psychology

Ashford University
Iowa
05.2008

Associate in Arts (A.A.) - Psychology

Saint Petersburg College
Florida
05.2003

High School Diploma - undefined

Largo High School
Florida
05.2001

Skills

  • Office Administration
  • Organizational Scheduling Expertise
  • Resource Coordination
  • Digital Editing Proficiency
  • Effective Time Management
  • Crisis Intervention
  • Attention to Detail
  • Analytical Problem-Solving
  • Behavioral Evaluation
  • Resource Navigation
  • First Aid/CPR certified
  • Customer Support
  • HIPAA Compliance and Privacy Standards

Awards

Graduated with Honors, Phi Theta Kappa International Honor Society

Timeline

Administrative/Studio Assistant

Expressions in Rhythm Studio
08.2024 - Current

Information and Referral Specialist

Area Agency for Aging Pinellas-Pasco Counties
05.2023 - 03.2024

Membership and Kid Zone Lead

YMCA Bardmoore
04.2018 - 03.2024

Assessment Counselor

Operation PAR, Inc
01.2011 - 12.2011

Bachelor of Arts (B.A.) - Psychology

Ashford University

Associate in Arts (A.A.) - Psychology

Saint Petersburg College

High School Diploma - undefined

Largo High School
Laurin Tabachuk