Laurin Wiggins
Summary
Dedicated and compassionate medical professional with experience in maintaining sterile environments and expertly handling surgical instruments during complex procedures. Adept at navigating high-pressure situations with exceptional communication skills, ensuring seamless collaboration and optimal patient care. Proven track record of adhering to stringent safety protocols to enhance patient comfort and well-being. Passionate about continuous professional development, actively pursuing knowledge of the latest advancements in healthcare to deliver top-tier service in every aspect.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Surgical Technologist
HCA Oviedo
Oviedo, FL
02.2025 - Current
- Gathered, set up and prepared all necessary supplies, equipment and instruments needed for operation.
- Adhered strictly to aseptic technique and infection control protocols while performing duties in the OR suite.
- Ensured that all specimens were labeled correctly and safely transported to the laboratory for analysis.
- Prepared dressings or bandages, applying or assisting with application following surgery.
- Prepared patients for surgery by positioning on operating table and covering with sterile surgical draping to prevent exposure.
- Adhered to OSHA protocols when sterilizing instruments, discarding medical supplies and disposing of waste.
- Assisted in procedures in Genitourinary, Gynecology, Neurology (Spine), Orthopedics and General service lines
Consumer Access Specialist
AdventHealth
10.2023 - 12.2024
- Greeted patients and verified patient information for registration process.
- Entered patient demographic and financial data into computer system accurately.
- Collected co-payments and other payments from patients
- Worked collaboratively with medical staff to ensure accuracy in patient
registrations. - Assisted visitors and answered their questions regarding hospital services or
directions within the facility. - Responded quickly to changes in workload due to fluctuations in patient volume
Medical Receptionist
AdventHealth
01.2023 - 10.2023
- Delivered high-quality administrative and customer service to sustain patient and
work flows. - Carried out daily tasks by professionally communicating with physicians, nursing
staff, technicians and medical assistants. - Scheduled and followed up on patient appointments, collected and processed
patient payments and maintained - Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Responded quickly to changes in workload due to fluctuations
Correspondence Representative
AdventHealth
03.2021 - 01.2023
- Responsible for providing resolution by receiving and responding to all billing
correspondence in the form of email, postal mail, and fax for the Patient Financial Services department at high volume - Communicates with personnel in other departments and regions, if needed
- Assists with patient billing, insurance, and attorney inquiries by triaging to the
appropriate department and meeting financial needs - Resolves patient billing complaints and issues by applying skill sets learned
Education
Associate of Arts - Surgical Technology
Concorde Career College
Orlando, FL02-2025
General Studies
Oakwood University
Huntsville, ALEntrepreneurship And Business Management
Seminole State College of Florida
Sanford, FLSkills
- Reliable
- Ethical
- Self Motivated
- Adaptable
- Teamwork
- Continuous learning attitude
Certification
- CST - Certified Surgical Technologist
- NCCT - National Center of Competency Testing (Certification)
Timeline
Certified Surgical Technologist
HCA Oviedo
02.2025 - Current
Consumer Access Specialist
AdventHealth
10.2023 - 12.2024
Medical Receptionist
AdventHealth
01.2023 - 10.2023
Correspondence Representative
AdventHealth
03.2021 - 01.2023
General Studies
Oakwood University
Entrepreneurship And Business Management
Seminole State College of Florida
Associate of Arts - Surgical Technology
Concorde Career College