Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at McDonald's. Expert in cash handling and customer service, I excel in maintaining high standards of cleanliness and organization. Achieved significant improvements in employee engagement and efficiency, showcasing strong work ethic and empathy. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Hi, I’m
Laurisa Hammoonds
Cook/ Dishwasher
Nashville,TN
Summary
Overview
9
years of professional experience
Work History
Circle K
Cashier
03.2024 - 05.2024
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
7-eleven Stores
Cook Shift Leader
02.2023 - 04.2024
Job overview
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Placed orders to restock items before supplies ran out.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
White Castle
Cook Shift Leader
12.2022 - 04.2023
Job overview
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Placed orders to restock items before supplies ran out.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Maintained well-organized mise en place to keep work consistent.
AutoZone
Manager's Assistant
04.2021 - 04.2023
Job overview
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Scheduled meetings and managed calendar.
- Utilized [Software] to create and edit correspondence, documents, and materials.
- Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
TriStar Centennial Medical Center
Housekeeping Room Attendant
01.2022 - 02.2023
Job overview
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
McDonald's
Manager
06.2015 - 04.2019
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Hixson High SchoolHixson, TN
High School Diploma
05.1997
University Overview
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
- Cash Register Operation
Timeline
Cashier
Circle K
03.2024 - 05.2024
Cook Shift Leader
7-eleven Stores
02.2023 - 04.2024
Cook Shift Leader
White Castle
12.2022 - 04.2023
Housekeeping Room Attendant
TriStar Centennial Medical Center
01.2022 - 02.2023
Manager's Assistant
AutoZone
04.2021 - 04.2023
Manager
McDonald's
06.2015 - 04.2019
Hixson High School
High School Diploma