Lauro Castro
Houston,TX
Summary
Adept at leading teams and optimizing operational efficiency, my tenure at Texas Eco Pavers showcased my ability to enhance project outcomes through meticulous organization and robust leadership. Skilled in customer service and conflict resolution, I excel in fast-paced environments, consistently delivering projects to the highest standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Labor/Construction
Texas Eco Pavers
02.2022 - 01.2025
- Executed site preparation activities to ensure readiness for construction projects
- Managed materials handling processes to optimize efficiency and minimize waste
- Implemented safety protocols to guarantee a secure working environment for all personnel
- Facilitated team collaboration to enhance communication and project outcomes among crew members
- Operated heavy machinery to perform tasks safely and effectively within project deadlines
- Performed quality control inspections to ensure compliance with industry standards and project specifications
Customer Service
Houston Food Bank
10.2021 - 01.2022
- Processed donations efficiently, ensuring accurate tracking and acknowledgment to enhance donor relations
- Resolved complaints effectively by addressing concerns promptly and implementing solutions to improve customer satisfaction
- Managed customer inquiries with professionalism, providing timely and informative responses to enhance the overall experience
- Coordinated volunteer efforts by organizing scheduling and training to maximize engagement and contributions to the organization
- Provided support to team members by assisting with tasks and fostering a collaborative and productive work environment
Lumper
Costa Solutions
08.2021 - 11.2021
- Demonstrated exceptional physical stamina by efficiently managing demanding workloads in fast-paced environments
- Coordinated packing logistics to optimize space utilization and ensure timely delivery of goods
- Facilitated the loading and unloading of freight, maintaining high standards of efficiency and safety
- Ensured compliance with safety regulations and protocols to foster a secure working environment
- Oversaw inventory management processes, enhancing stock accuracy and minimizing discrepancies
Cashier
Sign-On SuperMarket
02.2021 - 05.2021
- Managed cash handling procedures efficiently to ensure accurate financial transactions
- Executed sales transactions promptly while maintaining a high level of customer service
- Delivered exceptional customer service by addressing inquiries and resolving issues effectively
Cashier/Cook
Whataburger
02.2020 - 01.2021
- Prepared a variety of nutritious meals while adhering to safety and hygiene standards
- Maintained cleanliness and organization of the food preparation areas to ensure a safe working environment
- Processed transactions efficiently and accurately, providing excellent service to customers
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
Education
High School Diploma -
Penn Foster Career School
Scranton, PA02-2026
Skills
- Organization and time management
- Basic math
- Written communication
- Conflict resolution
- Leadership
- Customer service
- PPE use
- Organization
Certification
TWIC Card Holder
Seaport Security Identification Card Holder
Indorama Ventures Card Holder
HASC Certification Holder
Timeline
Labor/Construction
Texas Eco Pavers
02.2022 - 01.2025
Customer Service
Houston Food Bank
10.2021 - 01.2022
Lumper
Costa Solutions
08.2021 - 11.2021
Cashier
Sign-On SuperMarket
02.2021 - 05.2021
Cashier/Cook
Whataburger
02.2020 - 01.2021
High School Diploma -
Penn Foster Career School
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