Lauron Pijeaux
Retail Sales Manager
Huntsville,AL
Summary
Driven Retail Sales Manager with proven experience in maximizing sales, improving customer satisfaction, and driving operational improvements. Possess strong leadership skills, coupled with the ability to train and motivate staff to exceed targets. Have consistently made significant impacts in previous roles through strategic planning and execution of effective sales and marketing campaigns.
Overview
18
18
years of professional experience
Work History
Retail Sales Manager
AT&T
Huntsville, AL
03.2020 - Current
- Coached and developed assistant managers through formal and informal interactions.
- Hired employees.
- Scheduled employees.
- Oversaw all operations for the store.
- Strategized monthly goal settings.
- Conducted biweekly team meetings.
- Delegated task.
- Lead outreach for the market.
- I filled in for the Area Manager while they were on vacation.
Assistant Sales Manager
AT&T
Huntsville, AL
08.2019 - 03.2020
- Helped the store drive sales.
- Helped to train new reps.
- Conducted inventory counts and mock audits in a timely manner
- Helped customers with escalations.
- Helped formulate the goals for reps, and daily goals for the store.
- Conducted team huddles daily.
- Coached and developed store associated through formal and informal interactions
Retail Sales Consultant
AT&T
Jasper , AL
11.2018 - 08.2019
- Gave a great customer experience.
- Sold new devices and home entertainment.
- Educated customers about the service and billing system.
Preloader
UPS
11.2013 - 01.2019
- Unload trucks and route packages through facility
- Safely lift heavy packages to prevent injury
- Meet and surpass productivity targets and quality standards
Store Manager
Lids
01.2013 - 01.2017
- Manage Lids store with sales of approximately $9,000 per week
- Handle merchandising, inventory control, ordering, cash control, and maintenance
- Oversee store opening and closing procedures
- Direct sales floor activities, assist customers, and address customer concerns
- Work with Lids corporate colleagues to develop marketing and advertising strategies
- Supervise and motivate employees
Shipment
Polo Outlet
05.2011 - 10.2012
- Maintained and organized store displays
- Assisted with store stocking
- Interfaced with customers to identify purchasing needs
- Initiated inventory control measures to sustain stock levels
- Observed for loss prevention through leakage and theft
Store Manager
Journey’s
04.2010 - 03.2011
- Trained and supervised employees
- Organized monthly store meetings
- Managed store operation by ensuring exceptional performance and excellent customer services
- Kept store clean, organized and uncluttered
- Evaluated monthly sales and typed written reports
- Communicated effectively to ensure proper flow of information between employees and manager
- Managed the store’s inventory and stocked products
Assistance Manager
Finishline, Inc
01.2007 - 03.2010
- Maintained daily record of all transactions and generated reports for store manager
- Motivated sales employees to improve morals, performance, and store revenue
- Train staff to deliver outstanding customer service
- Addressed customer inquires and resolved complaints
- Directed and supervised employees engaged in sales, inventory stocking, and reconciling cash receipts
Third Key Holder
Lids
01.2009 - 08.2009
- Completed daily registering and store open/close functions
- Assisted manager in placing purchase orders and managing inventory
- Trained employees to follow proper customer service skills
- Maintained the appearance of the store
Education
Buisness Management -
Univeristy of North Alabama
Florence, AL01.2009
Skills
- Sales strategy development
- Staff development
- Customer service
- Revenue growth
- Scheduling employees
- Retail operations
- Employee performance management
- Decision-making
- Sales expertise
- Training and mentoring
Timeline
Retail Sales Manager
AT&T
03.2020 - Current
Assistant Sales Manager
AT&T
08.2019 - 03.2020
Retail Sales Consultant
AT&T
11.2018 - 08.2019
Preloader
UPS
11.2013 - 01.2019
Store Manager
Lids
01.2013 - 01.2017
Shipment
Polo Outlet
05.2011 - 10.2012
Store Manager
Journey’s
04.2010 - 03.2011
Third Key Holder
Lids
01.2009 - 08.2009
Assistance Manager
Finishline, Inc
01.2007 - 03.2010
Buisness Management -
Univeristy of North Alabama
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