Lauryn Clark
San Angelo,TX
Summary
Proven sales leader with a track record of enhancing customer engagement and boosting revenue at Hotworx 24, Infrared Fitness Studio. Excelled in outbound and inbound calls, demonstrating exceptional teamwork and collaboration skills. Reliably scheduled a high volume of appointments for the studio. Mastered sales closing and lead generation, significantly increasing customer base and repeat business. Hardworking and passionate job seeker eager to help the team achieve company goals. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
6
6
years of professional experience
Work History
Training Sales Associate
Hotworx 24, Infrared Fitness Studio
2023.05 - Current
- Made daily high-volume sales phone calls.
- Conducted professional guest follow-up and member communications, via email, text, and phone.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Conducted studio tours for guests and new members.
- Improved customer engagement with innovative social media strategies and content creation.
- Facilitated smooth event planning for company functions, ensuring timely arrangements and seamless execution.
- Increased revenue through effective marketing initiatives and promotional events.
Trainer
Target
2020.01 - 2023.05
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
Team Lead
The Children's Place
2018.11 - 2020.01
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Managed efficient cash register operations.
- Prioritized helping customers over completing other routine tasks in store.
- Worked to meet or exceed special targets for credit card applications.
Education
Master of Science - Counseling Psychology
Angelo State University
San Angelo, TX12.2025
Bachelor of Science - Psychology
Angelo State University
San Angelo, TX12.2022
Associate of Science -
Howard College
San Angelo12.2019
Skills
- Outbound and inbound calls
- Appointment Scheduling
- Warm Calling
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Sales expertise
Timeline
Training Sales Associate
Hotworx 24, Infrared Fitness Studio
2023.05 - Current
Trainer
Target
2020.01 - 2023.05
Team Lead
The Children's Place
2018.11 - 2020.01
Master of Science - Counseling Psychology
Angelo State University
Bachelor of Science - Psychology
Angelo State University
Associate of Science -
Howard College
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